Greet customers, schedule service appointments, and obtain accurate vehicle information.
Enhance customer satisfaction by actively listening to customers’ concerns, obtaining approval for additional repair work, and providing clear explanations of repair orders.
Prepare cost estimates, provide expected completion times, and process customer payments.
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Provide comprehensive administrative support to the company's management and staff.
Perform daily office administrative tasks, including filing, handling incoming and outgoing mail, managing email and telephone correspondence, and performing accurate data entry.
Coordinate and manage calendars, schedules, and appointments to ensure effective time management and smooth daily operations.
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Document Verification: Review hundreds of pages of technical specifications, test reports, and component certificates against United Nations (UN) Regulations and local standards. [1, 2, 3]
Vehicle Inspection & Testing: Participate in physical inspections and dynamic on-road or track testing to confirm roadworthiness and functionality of systems like Electronic Stability Control (ESC). [1, 2]
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To adjust schedules for four station mentioned and estimate worker hour requirements for completion of job assigned accordingly;
To determine crewing requirements, schedules team members and temporary employees and works with Human Resource department to meet changing production schedules;
To manage daily production to ensure productivity goals are met, production schedules are attained, downtime of equipment is minimized and safety goals are achieved;
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