Customer Service
Team Leadership
Inventory Management
Food Safety
Staff Training
Sales Generation
Cost Control
Operations Management
Problem Solving
Quality Assurance
Perform pricing and profit test of products using established models
Ensure compliance with internal product and pricing policies, processes, profit margins and external regulatory guidelines to obtain approval / filing for product launches
...
• Warmly welcome, register, and check in guests according to hotel brand standards.• Process check-outs, verify billing accuracy, handle cash/credit transactions, and issue receipts.• Manage incoming phone calls, confirm reservations, and handle guest inquiries efficiently.• Address and resolve guest feedback, requests, or complaints with empathy and professionalism.• Coordinate closely with Housekeeping and Maintenance teams to track room readiness.• Provide local recommendations regarding dining, transport, attraction spots, and hotel amenities.• Maintain a secure, clean, and organized front desk and lobby environment.
Perform pricing and profit test of products using established models
Ensure compliance with internal product and pricing policies, processes, profit margins and external regulatory guidelines to obtain approval / filing for product launches
...