Partner with Logistics Operations, Planning, and Regional teams to provide actionable insights on key logistics metrics, including service level (SLA), lead time, throughput, cost efficiency, and network performance
Monitor and deep dive into end-to-end logistics KPIs (first-mile to last-mile) to identify performance gaps, bottlenecks, and root causes
Analyse network flow (inbound, linehaul, sorting, last-mile delivery) to drive optimisation in routing, capacity allocation, and resource utilisation
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Full-Cycle Bookkeeping Support: Act as the primary anchor for the company’s financial records; meticulously gather, organize, and reconcile all receipts, invoices, and bank statements for the external accountant.
Accounts Receivable (AR) Management: Oversee the end-to-end billing cycle, utilizing software automation to issue invoices, set up auto-billing, and proactively track collections and payment reminders.
Accounts Payable (AP) & Disbursements: Input and manage vendor bills within the accounting software, acting as the primary Payment Maker for management approvals and handling necessary customer disbursements.
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End-to-End Procurement: Monitor inventory levels, manage supplier relationships, and handle purchasing for all smart pantry goods.
Logistics & Inventory Control: Oversee physical stock receiving, verify deliveries against purchase orders, and conduct regular stock counts to maintain inventory accuracy.
Supply Chain Financials: Manage the complete billing cycle for the smart pantry business unit, including reconciling supplier bills (AP) and issuing accurate invoices to B2B customers (AR).
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Client-Centric Reporting: Focus on major client projects to perform daily, weekly and monthly analytical reports, such as audience demographics, engagement patterns, sentiments, and follower behavior across all platforms (TikTok, Instagram, Facebook, XiaoHongXhu etc.).
Platform Maintenance: Update and manage real-time dashboards to track KPIs for ongoing social media campaigns.
Insight Generation: Identify, analyze trends and performance data to provide recommendations for future content pillars, posting schedules, and community management strategies. Identify what works, what doesn’t and why.
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Streamline & Automate Agency Workflows: Sit with our creative, digital marketing, and multimedia production teams. Map out exactly where time is being lost to manual execution, and build modern automations to completely eliminate it.
Architect with Low-Code & Cloud Integrations: Act as our ultimate power user and systems architect for platforms like Claude and Perplexity. You will chain workflows together, connect software APIs, handle webhooks, and integrate our tool stack seamlessly into Slack, Notion, our internal databases, and client CRMs.
Own and Optimize the Agency Tech Stack: Take full operational ownership of our agency's toolkit. You will manage, optimize, and streamline access, templates, and pipelines across:
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