Regulatory Compliance & Policy Management: Design, review, and maintain internal policies, Standard Operating Procedures (SOPs), and compliance frameworks to meet international cross-border standards, focusing heavily on payments and VASP requirements.
KSSR-Aligned Homework Supervision: Guide students through daily school assignments and revision based closely on the Ministry of Education's KSSR framework, ensuring accuracy and conceptual understanding.
Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.
Regulatory Compliance & Policy Management: Design, review, and maintain internal policies, Standard Operating Procedures (SOPs), and compliance frameworks to meet international cross-border standards, focusing heavily on payments and VASP requirements.
Regulatory Compliance & Policy Management: Design, review, and maintain internal policies, Standard Operating Procedures (SOPs), and compliance frameworks to meet international cross-border standards, focusing heavily on payments and VASP requirements.
KSSR-Aligned Homework Supervision: Guide students through daily school assignments and revision based closely on the Ministry of Education's KSSR framework, ensuring accuracy and conceptual understanding.