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Bpo Jobs in Federal Territory - August 2026 - Urgent Hiring
Showing 42 jobs results for
"bpo"
in Federal Territory
Never miss any updates for Bpo jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Monitor BPO performance against agreed SLAs and KPIs, analyzing trends and providing actionable insights.
- Identify performance gaps and collaborate with vendors and internal stakeholders on corrective and preventive actions.
- Partner with BPO teams to ensure consistent service quality and operational efficiency. ...
Posted
12 days ago
MYR4,000 - MYR5,300 Per Month
KL City
- Regularly monitor frontline customer service quality and provide coaching and follow-up support.
- Provide structured feedback and conduct one-on-one coaching sessions to continuously improve agent performance and service quality.
- Identify and promptly report issues affecting user experience. ...
Posted
20 days ago
Undisclosed
KL City
- Use WFM forecasting and contract pricing to build full fiscal year projections of cost for the BPO program and break that cost down into market, partner, vertical, etc. version in order to properly cross charge those services
- Create and manage our global set of Purchase Orders (PO’s). This means using the approved financial models to request and create PO’s that reflect the exact forecasted cost. Interface with partners to ensure they understand the submission process and are linking the active PO’s in their filings. Track and report on PO transactions and net remaining balances and escalate any serious deviations of expected numbers to the WFM teams
- Ensure invoicing from the partners is broken into market, vertical, LOB, and channel detail by agent and productive hour. Use this to generate accurate reports for correct cross charging of services ...
Posted
19 days ago
Undisclosed
KL City
- Build process with the Work Force Management (WFM) team to ensure all yearly models and ongoing monthly adjustments to headcount and productive hours are integrated into the financial intake
- Use WFM forecasting and contract pricing to build full fiscal year projections of cost for the BPO program and break that cost down into market, partner, vertical, etc. version in order to properly cross charge those services
- Create and manage our global set of Purchase Orders (PO’s). This means using the approved financial models to request and create PO’s that reflect the exact forecasted cost. Interface with partners to ensure they understand the submission process and are linking the active PO’s in their filings. Track and report on PO transactions and net remaining balances and escalate any serious deviations of expected numbers to the WFM teams ...
Posted
19 days ago
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR4,000 Per Month
KL City
- Dental insurance
- Free parking
- Health insurance ...
Posted
25 days ago
Undisclosed
KL City
- Identify and recruit high-potential affiliates — guide them through setup and launch on Shopee.
- Build and maintain strong, long-term partnerships with affiliates.
- Monitor affiliates performance data, provide insights, and recommend actions to improve growth, engagement, and sales. ...
Posted
a month ago
MYR6,200 - MYR7,200 Per Month
KL City
- Lead and manage inbound/outbound operations and procurement projects.
- Drive operational performance while ensuring service excellence and customer satisfaction.
- Oversee project planning, governance, resource allocation, risk management, and change implementation. ...
Posted
13 days ago
Undisclosed
KL City
- Manage end-to-end recruitment, including sourcing, screening, and interviewing candidates.
- Collaborate with agencies to ensure recruitment targets and timelines are met.
- Facilitate onboarding to ensure a smooth transition for new hires. ...
Posted
a month ago
MYR2,400 - MYR2,500 Per Month
KL City
- Area of Responsibilities:
- The Level 1 Service Desk (L1 SD) shall be responsible for, but not limited to, the following:
- Act as the Single Point of Contact (SPOC) for IT and Workplace-related incidents and service requests, ensuring timely assistance and professional communication with users. ...
Posted
17 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Manage and maintain administrative documentation and operational records.
- Ensure processes and procedures are followed consistently across tasks.
- Monitor workflows and highlight discrepancies or errors in documentation or reporting. ...
Posted
17 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- JOB RESPONSIBILITIES
- - Answer incoming calls.
- - Provide information and resolve issues. ...
Posted
a month ago
MYR5,000 - MYR7,500 Per Month
KL City
- Maintaining networks and security devices and solutions including but not limited to switches, routers, firewalls, wireless controllers and access points.
- Oversee the troubleshooting, diagnosing and resolving hardware, software, and other network and system incidents and service requests, including replacing faulty network hardware components when required.
- Monitoring network performance to determine if adjustments or improvements needs to be made, with the aim to maximizing network performance through ongoing monitoring and troubleshooting ...
Posted
a month ago
Undisclosed
KL City
- Key Responsibilities:
- Collaborate with Process Owners, Business Process Analysts, Data Engineers, Software Engineers and Project Managers to develop BPM solutions to automate business processes
- Collaborate on the implementation of technical deliverables such as processes, services, user interfaces, integrations, database queries, and web services ...
Posted
4 days ago
Undisclosed
KL City
- Key Responsibilities:
- Collaborate with Process Owners, Business Process Analysts, Data Engineers, Software Engineers and Project Managers to develop BPM solutions to automate business processes
- Collaborate on the implementation of technical deliverables such as processes, services, user interfaces, integrations, database queries, and web services ...
Posted
9 days ago
Undisclosed
KL City
- Key Responsibilities:
- Collaborate with Process Owners, Business Process Analysts, Data Engineers, Software Engineers and Project Managers to develop BPM solutions to automate business processes
- Collaborate on the implementation of technical deliverables such as processes, services, user interfaces, integrations, database queries, and web services ...
Posted
18 days ago
Undisclosed
KL City
- Provide day-to-day BAU BPC support to LBUs using SAP.
- Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned.
- Perform diagnosis / investigation / troubleshooting. ...
Posted
13 days ago
Undisclosed
KL City
- We're Hiring: Recruiter (RPO) - Opportunity in Singapore!
- We are looking for a motivated and results-driven Recruiter to join our team in Kuala Lumpur, Malaysia. The ideal candidate will have a passion for talent acquisition and the ability to connect with potential candidates to fulfill our staffing needs effectively.
- Location: Changi Business Park, Singapore Work Mode: On Site Role: Recruiter (RPO) ...
Posted
16 days ago
Undisclosed
KL City
- Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.
- Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.
- Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank. ...
Posted
11 days ago
Undisclosed
KL City
- Design, develop, and maintain business process applications using IBM BPM/BAW.
- Develop BPDs, Coaches, Coach Views, Human Services, Integration Services, Business Objects, and Toolkits.
- Integrate BPM applications with REST/SOAP APIs, IBM MQ/JMS, databases, and enterprise systems. ...
Posted
25 days ago
MYR5,500 - MYR7,000 Per Month
- -Candidate must have a valid Chargeman BO Certificate, Certified by Suruhanjaya Tenaga
- · Minimum (5) years of working experience working in related with operation and maintenance in building. Experience referred to shall be in the field of Operation and Maintenance.
- · Have knowledge in mechanical & electrical installations & system. ...
Posted
18 days ago
MYR3,000 - MYR3,800 Per Month
KL City
- Foster a culture of continuous improvement across the organisation.
- Support the implementation of improvement frameworks such as Lean, Six Sigma, or other relevant methodologies where applicable.
- Assist in reviewing policies, procedures, and operational practices to ensure alignment with corporate standards and strategic objectives. ...
Posted
7 days ago
Undisclosed
- BO Chargeman in charge of 11KV HT & LV Electrical Installation, in compliance with Suruhanjaya Tenaga requirement.
- Assist Facilities Manager to oversee, lead and supervise preventive and predictive maintenance, trouble shooting and corrective maintenance, work order scheduling, planning, system operation and inspection for all building related maintenance works, i.e., mechanical, electrical, electronic sections etc.
- Assist Facilities Manager to maintain, install and trouble-shoot of electrical systems, air-condition system, fire system, building, plant, machinery and equipment. ...
Posted
24 days ago
Burgess Rawson Management Sdn Bhd
MYR6,500 - MYR8,000 Per Month
- Cell phone reimbursement
- Health insurance
- Opportunities for promotion ...
Posted
6 days ago
Undisclosed
KL City
- Takes Accountability for Delivering Results Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.
- Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction
- Expands knowledge Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage. ...
Posted
23 days ago
MYR6,240.87 - MYR16,728.20 Per Month
WFH
KL City
- Design, develop, and implement SAP integration solutions using SAP PI/PO.
- Build and support interfaces between SAP and third-party applications.
- Develop integration scenarios using SAP Integration Suite and SAP CPI. ...
Posted
13 days ago
Undisclosed
KL City
- Turning 'Something' into 'Something that Matters': Taking a dense financial milestone or an operational update and convert it into stories that the market actually care about.
- Turning 'Nothing' into 'Something': ‘Always-on’ stories – Keeping the company narrative alive, confident, and engaging even when there is no "hard news" or immediate milestone to share.
- The Strategy Partner: Working hand-in-hand with the Product Marketer, Finance, and Communications to turn dense internal updates into a clear, credible narrative that resonates across the investment community and decision-making executive audiences. ...
Posted
a month ago
Undisclosed
KL City
- Turning 'Something' into 'Something that Matters': Taking a dense financial milestone or an operational update and convert it into stories that the market actually care about
- Turning 'Nothing' into 'Something': ‘Always-on' stories - Keeping the company narrative alive, confident, and engaging even when there is no "hard news" or immediate milestone to share
- The Strategy Partner: Working hand-in-hand with the Product Marketer, Finance, and Communications to turn dense internal updates into a clear, credible narrative that resonates across the investment community and decision-making executive audiences ...
Posted
a month ago
Undisclosed
KL City
- Design, develop, and maintain integration solutions using SAP PI/PO and SAP CPI.
- Develop and support interfaces using IDoc, RFC, SOAP, REST, OData, SFTP, and APIs.
- Configure and maintain communication channels, message mappings, and integration flows (iFlows). ...
Posted
23 days ago
Undisclosed
KL City
- Assist in developing, testing, and deploying RPA solutions under the guidance of senior team members.
- Support process analysis and documentation activities for automation opportunities.
- Develop and maintain automation workflows using approved RPA tools. ...
Posted
24 days ago
Undisclosed
KL City
- Scout and assess emerging AI-native companies to shape tomorrow's partner pipeline. Recruit, onboard, and enable new partners from first conversation to first co-sell opportunity
- Sync internally to activate the right AWS resources at the right time
- Define and execute a joint go-to-market strategy focused on accelerating adoption of frontier AI capabilities (foundation models, agentic AI, multimodal reasoning) across public sector customers, with emphasis on mission-critical use cases in Federal, State & Local Government, Education, Healthcare, and Nonprofit verticals ...
Posted
a month ago
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