Branch Operations Management Jobs in Johor Bahru - September 2026 - Urgent Hiring
Showing 7 jobs results for
"branch operations management"
in Johor Bahru
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
Operations Executive, Islamic Financing Business
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
5 days ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
- Support the daily operational coordination of Ar-Rahnu outlets, including outlet readiness, documentation, campaign deployment, and ground-level follow-ups.
- Maintain and update operational trackers covering outlet status, campaign items, free gift inventory, uniforms, Google Business Profile matters, signage, training progress, and other assigned initiatives.
- Coordinate with outlet staff, Store In-Charges, Area Managers, Regional or Cluster teams, and HQ stakeholders to follow up on operational matters until completion. ...
Posted
a month ago
MYR8,000 - MYR13,000 Per Month
- Ensure consistent achievement of operational standards to meet customer requirements
- Manage and monitor productivity KPIs against budget, initiate corrective actions
- Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations ...
Be an early applicant!
Posted
2 months ago