Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Develop and implement operational policies, procedures, and workflows to ensure efficient service delivery.
Monitor daily operations to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
Coordinate with other departments, such as the dormitory team, technical teams, and procurement, to ensure seamless operations and timely resolution of issues....
Develop and implement operational policies, procedures, and workflows to ensure efficient service delivery.
Monitor daily operations to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
Coordinate with other departments, such as the dormitory team, technical teams, and procurement, to ensure seamless operations and timely resolution of issues....
We are looking for an experienced After-Sales Supervisor to lead our HVAC service team in Malaysia.
The successful candidate will be responsible for managing daily after-sales operations, providing technical support, coordinating with customers and the China headquarters, and ensuring excellent service quality.
This role plays a key part in enhancing customer satisfaction, improving service efficiency, and supporting the company's business growth....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....