The F&B Supervisor is responsible for overseeing the daily operations of the Food & Beverage department, ensuring excellent guest service and smooth workflow. This role involves supervising staff, maintaining service quality, handling guest concerns, and coordinating with other hotel departments to enhance the dining experience.
Bachelor's degree in Computer Science, Engineering or any related field, or a Diploma with 2 years of experience in software engineering or similar role is required for this position.
Strong understanding of Git.
Knowledge of software design patterns and architectural principles.
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To design, refresh and upkeep training materials at regular intervals including Standard Operating Procedures (SOPs) for various training programs.
Identify and certify trainers in Train-the Trainer program, handle training audits, conduct, monitor and evaluates training to ensure the training effectiveness
Responsible to implement effective Quality Assurance program for both front line and support functions, encompassing on-site audits and mystery shopper program
...
To design, refresh and upkeep training materials at regular intervals including Standard Operating Procedures (SOPs) for various training programs.
Identify and certify trainers in Train-the Trainer program, handle training audits, conduct, monitor and evaluates training to ensure the training effectiveness
Responsible to implement effective Quality Assurance program for both front line and support functions, encompassing on-site audits and mystery shopper program
...
Marketing Strategy
Social Media Marketing
Content Creation
Market Research
Digital Marketing
Brand Management
Communication Skills
Capcut
Canva
Video Editing
Graphic Design
Brand Storytelling
Motion Graphics