3 Call Centre Quality Assurance Jobs - June 2026

Jobs

Companies

Forums

Paparan 3 hasil carian kerja kosong untuk "call centre quality assurance"

Jangan lepaskan peluang untuk kerja Call Centre Quality Assurance terkini!

MYR3,000 - MYR4,600 Sebulan

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Monitor and evaluate call centre interactions (calls, chats, and emails) to ensure compliance with company policies, service standards, and quality guidelines.
Provide constructive feedback and coaching recommendations to customer service agents to improve service quality and performance.
Analyze quality trends, prepare QA reports, and highlight improvement areas to support overall operational excellence. ...

Posted

a day ago

MYR5,500 - MYR7,000 Sebulan

KL City

Validate contact centre workflows, including call routing, case management, and omni-channel features in Salesforce.
Test CTI integrations and IVR workflows for accuracy and stability.
Conduct end-to-end QA for agent desktop functionalities and escalation flows. ...

Posted

22 days ago

MYR5,500 - MYR7,000 Sebulan

KL City

Validate contact centre workflows, including call routing, case management, and omni-channel features in Salesforce.
Test CTI integrations and IVR workflows for accuracy and stability.
Conduct end-to-end QA for agent desktop functionalities and escalation flows. ...

Posted

22 days ago