The incumbent makes retail and office interior spaces functional, safe, and beautiful by determining space requirements and selecting decorative items, such as colors, lighting, and materials.
The incumbent reads blueprints and must be aware of building codes and inspection regulations.
Work closely with contractors and Operation Managers on producing designs, plans, and drawings for new and existing retail outlets’ renovation and fixture installation, including electrical layouts.
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Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
Effectively troubleshoot and resolve customer issues, demonstrating strong problem-solving skills and a patient, empathetic approach.
Proactively identify opportunities to enhance the customer experience and escalate complex issues to the appropriate departments when necessary.
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