Develop internal capabilities by designing and implementing structured sales training programs, product knowledge initiatives, and competency assessments for internal teams
Develop and deliver engaging product training programs and communication materials for internal employees and external business partners across Malaysia
Ensure all training content and communications are technically accurate and aligned with ZEISS brand guidelines and messaging.
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Develop internal capabilities by designing and implementing structured sales training programs, product knowledge initiatives, and competency assessments for internal teams
Develop and deliver engaging product training programs and communication materials for internal employees and external business partners across Malaysia
Ensure all training content and communications are technically accurate and aligned with ZEISS brand guidelines and messaging.
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Conduct market intelligence, consumer insights analysis, and competitor benchmarking to ensure products deliver clear customer value and market differentiation
Identify, evaluate, and develop strategic partnerships with supplier partners to support Own Brand product development initiatives
Manage the supplier matrix and performance to ensure product innovation, quality, cost competitiveness, and supply reliability
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Lead and manage the end-to-end development of Own Brand Personal Care products for Malaysia and also DFI operating markets
Identify emerging consumer needs, personal care trends, and business opportunities to develop differentiated and competitive Own Brand products.
Conduct market intelligence, consumer insights analysis, and competitor benchmarking to ensure products deliver clear customer value and market differentiation.
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Prepare Delivery Orders based on approved customer orders, sales orders, or relevant operational documents.
Ensure all information stated in the Delivery Order is accurate, including customer details, delivery date, items, quantity, and other relevant information.
Ensure Delivery Orders are properly signed and acknowledged by the relevant receiving party where applicable.
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Process payment entries for cash, card and online transactions; perform reconciliation and bank-in processes; manage cash collection across branches; resolve payment variances.
Act as the key AR contact for clinical/branch operations, including payment methods, merchant terminal processes, payment verification, operational support and refunds.
Prepare accurate sales reconciliations for cash, card and online transactions; monitor variances and ensure timely resolution with proper supporting documentation.
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Secure & Accurate Documentation: Maintain an accurate records of all monies due to hotel from (but not limited to) guests, groups, crew, banquets, employees and credit card companies.
Efficient Time Management: Maintain an organized, up-to-date filing system and respond to all inquiries promptly and professionally.
Problem-Solving & Support: Perform ad hoc tasks to ensure smooth hotel operations and maintain accurate records of all receivables.
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