Perform and support incoming, in-process, and final inspections to ensure product compliance with specifications and quality requirements.
Monitor product yield, defect trends, and quality KPIs to identify improvement opportunities.
Conduct investigations on product nonconformance, customer complaints, returned products, and field issues to identify root causes and corrective actions....
Ensure that Global DC’s have sufficient Days on Hand of Finished Goods inventory at all times
Plan and execute on Finished Goods distribution strategy to replenish stock levels at the DC’s
Maintain a positive working relationship with DC Managers, Production, Planning, & Warehouse/Logistics to ensure a streamlined flow of communication and timely inventory receipts...
Supports, troubleshoots and maintains Corporate and Manufacturing systems (i.e. deploying enhancements/bug fixes).
Collaborate with team members (project manager, software developers, systems and network engineer) in a fast-paced environment to meet project milestones.
Systems validation and documentation meet predetermined guidelines for compliance....
Develop project plans, timelines, and budgets for the projects.
Coordinate resources, tasks, and activities to ensure timely and efficient project execution.
Collaborate with cross functional teams including engineers, planner, production, buyer to ensure effective communication, coordination, and collaboration throughout the project lifecycle....
Responsible for quality compliance duties relating to customer complaints, including but not limited to preliminary classification of complaints, customer and product follow ups, maintaining investigation records and all other supporting documentations, and assign additional actions as necessary to close complaint.
Ensures complaints are processed thoroughly and timely in compliance with departmental procedures and metrics....