Support the planning and execution of loyalty marketing campaigns, promotions and member communications across Push Notifications, EDM, WhatsApp and in-app messages.
Adopt a customer-first mindset, conceptualise content ideas and work closely with other business teams to actualise them into customer journeys and campaigns
Manage full sets of accounts specifically tailored to the construction industry (including project cost accounting, progress billings, subcontractors' claims, and retention sums).
Manage the end-to-end MES system enhancement lifecycle, including user requirement gathering, solution discussion, vendor coordination, UAT, deployment, go-live, post-deployment support, change management, and relevant technical documentation.