Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
Customer Engagement: Engage with potential and existing customers through various channels, including in-person visits, phone calls, emails, and online platforms, to build relationships and understand their requirements.
Project CoordinationCoordinate with clients, third-party partners, developers, and internal teams to ensure projects progress smoothly and remain on schedule.
Lead store operational planning by organising team responsibilities, reviewing operational progress, participating in operational policy discussions, and implementing company operational standards to achieve business objectives.