Celcom Customer Service Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
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"celcom customer service"
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Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
- Provide support on additional banking or financial products as assigned.
- Deliver prompt, accurate, and courteous service to ensure a positive customer experience. ...
Be an early applicant!
Posted
23 days ago
Chat Available
MYR3,500 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Key Responsibilities:• Handle inbound calls from current and prospective donors, as well as general enquiries• Conduct outbound calls to donors when required• Respond to enquiries through email, Facebook, Instagram and WhatsApp• Support donor retention through proactive customer service strategies• Handle donor needs, enquiries, concerns and complaints professionally• Liaise with donors, external parties and internal stakeholders• Develop comprehensive knowledge of products and services to support donor enquiries• Ensure all assigned daily tasks are completed according to SOPs• Maintain accurate attendance and punctuality recordsInterested to join our client’s team? Send your application to: frederica.patrick@persolapac.comEmail Subject: Job Application – Donor Care AssistancePlease include:1.Updated Resume2. Last drawn salary & Expected salary3. Notice periodOnly shortlisted candidates will be contacted.
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Posted
22 days ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
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Posted
25 days ago
Chat Available
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
- Answer and respond to incoming customer calls efficiently and professionally.
- Provide accurate information, solutions, and support with courteous telephone etiquette.
- Record customer details and issues correctly in the system. ...
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Posted
15 days ago
Chat Available
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
- Answer and respond to incoming customer calls efficiently and professionally.
- Provide accurate information, solutions, and support with courteous telephone etiquette.
- Record customer details and issues correctly in the system. ...
Be an early applicant!
Posted
15 days ago
Chat Available
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
- Greet and assist patients warmly and professionally
- Respond to WhatsApp messages, phone calls and general enquiries
- Explain basic clinic services and help patients arrange suitable appointments ...
Be an early applicant!
Posted
8 days ago
Chat Available
Customer Service Agent
MYR2,500 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Be an early applicant!
Posted
10 days ago
MYR4,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to client enquiries via hotline and email, providing accurate information, guidance, and timely resolutions.
- Deliver exceptional customer service with professionalism, empathy, and a customer-first mindset.
- Ensure all client interactions are handled efficiently while maintaining high service standards. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries and service requests via phone, email, and live chat
- Assist customers with enquiries related to healthcare plans, benefits, coverage, claims, and billing
- Verify customer information and maintain accurate records in the system ...
Be an early applicant!
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Be an early applicant!
Posted
a month ago
Chat Available
Customer Service Assistant (Mandarin Speaker)
MYR2,000 - MYR3,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- support enquiries related to products, services, website, and portal
- Assist customers with account and system matters.
- Monitor / coordinate with the Logistics on problematic shipment by ensuring timely resolution ...
Be an early applicant!
Posted
10 days ago
Chat Available
Customer Service Admin
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responding to customer enquiries via phone, WhatsApp and LINE professionally.
- Processing customer orders accurately and ensuring timely updates.
- Following up on customer requests and resolving enquiries promptly. ...
Be an early applicant!
Posted
10 days ago
Chat Available
Customer Service Officer (Mandarin Speaker)
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Respond to customer inquiries received via email, WhatsApp, and inbound phone calls
- Handle simple cases that require manual review and approval
- Provide timely, accurate responses in accordance with company SOPs ...
Be an early applicant!
Posted
10 days ago
Chat Available
Customer Service Officer (Mandarin Speaker)
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Respond to customer inquiries received via email, WhatsApp, and inbound phone calls
- Handle simple cases that require manual review and approval
- Provide timely, accurate responses in accordance with company SOPs ...
Be an early applicant!
Posted
10 days ago
Chat Available
Customer Service Assistant (Mandarin Speaker)
MYR4,000 - MYR4,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle daily customer service tasks through the company's online system.
- Communicate with customers via WhatsApp and social media platforms.
- Respond to customer enquiries promptly and provide suitable solutions. ...
Be an early applicant!
Posted
17 days ago
Chat Available
Customer Service Executive (Mandarin Speaker)
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone calls, WhatsApp, email, and other communication channels.
- Respond professionally and provide timely assistance to customers.
- Follow up with clients regarding documents, enquiries, and service-related matters. ...
Be an early applicant!
Posted
16 days ago
Chat Available
Customer Service Officer (Mandarin & English Speaker)
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions
- Troubleshoot customer issues and provide comprehensive assistance to resolve problems
- Identify and escalate complex or unresolved cases to the appropriate teams ...
Be an early applicant!
Posted
10 days ago
Chat Available
Customer Service Officer (Mandarin & English Speaker)
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions
- Troubleshoot customer issues and provide comprehensive assistance to resolve problems
- Identify and escalate complex or unresolved cases to the appropriate teams ...
Be an early applicant!
Posted
10 days ago
Customer Service Live Chat (Night Shift)
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for the live chat communication (pre-sales & after sales) of Malaysia and Singapore customers.
- Responsible for the maintenance of private messages and comments on the brand's official social media.
- Respond to customer needs and consultation in a timely manner, guide purchases and improve customer retention and conversion of consultation. ...
Be an early applicant!
Posted
10 days ago
Chat Available
Customer Service Officer - Mandarin & English Speaker
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and requests via email, and chat, , sometime need to call to customer to providing timely and efficient solutions
- Troubleshoot customer issues and provide comprehensive assistance to resolve problems
- Identify and escalate complex or unresolved cases to the appropriate teams ...
Be an early applicant!
Posted
15 days ago
Chat Available
Customer Service Officer (Mandarin & English Speaker)
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions
- Troubleshoot customer issues and provide comprehensive assistance to resolve problems
- Identify and escalate complex or unresolved cases to the appropriate teams ...
Be an early applicant!
Posted
16 days ago
Chat Available
Customer Service Cum Sales (Tobacco Project) - IMMEDIATE
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound and outbound calls to assist customers with enquiries and provide product or service information.
- Build and maintain strong relationships with customers through professional and timely communication.
- Promote, cross-sell, and up-sell products or services to achieve sales targets. ...
Be an early applicant!
Posted
10 days ago
Chat Available
Customer Service Admin
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responding to customer enquiries via phone, WhatsApp and LINE professionally.
- Processing customer orders accurately and ensuring timely updates.
- Following up on customer requests and resolving enquiries promptly. ...
Be an early applicant!
Posted
25 days ago
Chat Available
Customer Service Representative (Bilingual - Mandarin & English)
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver 24 hour one-stop customer service.
- Ensures highest standard of service delivery on personalized phone services to our customers.
- Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart. ...
Be an early applicant!
Posted
16 days ago
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Be an early applicant!
Posted
a month ago
Chat Available
Customer Support - Arabic
MYR4,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver customer service to players via live chat, email, tickets, and app‑store reviews to enhance user satisfaction.
- Address player inquiries and complaints; escalate to headquarters when necessary.
- Gather and summarize player feedback, conduct user research based on business needs. ...
Be an early applicant!
Posted
18 days ago
Chat Available
Customer Service Executive (Mandarin Speaker)
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound and outbound customer inquiries via phone calls, emails, and live chat platforms.
- Provide professional and timely customer support in Mandarin and English.
- Resolve customer complaints and issues efficiently while ensuring high customer satisfaction. ...
Be an early applicant!
Posted
12 days ago
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Be an early applicant!
Posted
a month ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions.
- Identify and resolve customers’ problems and complaints by selecting the best solution. ...
Be an early applicant!
Posted
a month ago
MYR2,600 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- JOB DESCRIPTION
- - To attend/answer inbound calls from customers, identify their concern on
- - Registration on P Miles Card ...
Be an early applicant!
Posted
a month ago