13 Call Center Management Jobs - July 2026 - Urgent Hiring
Showing 13 jobs results for
"call center management"
MYR4,700 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- - Handle inbound calls, chats and emails inquiries from Singapore customers regarding account balances, transactions, credit card usage, payments, and fees.• Assist Singapore customers with lost or stolen cards, fraudulent activity, and account security issues.• Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.• Process service requests like account updates, disputes, and payment arrangements.• Ensure accurate documentation of all customer interactions in the system.• Follow compliance and data security standards in all customer interactions.• Escalate complex issues to the appropriate department while ensuring customer satisfaction.• Achieve individual and team performance targets such as call handling time, customer satisfaction, and first-call resolution, etc.
Posted
2 days ago
MYR10 - MYR12 Per Hour
Fresh Graduates
Near Train Station
- Guide parents to understand suitable learning options and course recommendations for their child
- Communicate via reply / calls / Zoom to understand needs and provide appropriate academic guidance
- Follow up with parents regularly to provide clear information and ongoing support ...
Be an early applicant!
Posted
19 hours ago
Chat Available
Customer Service Specialist
MYR3,500 - MYR3,600 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Job Scope: Customer service support via inbound calls, live chat, and emailClarify customer needs, evaluate problems, and provide solutions.
Posted
2 days ago
Chat Available
MYR2,600 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services. ...
Posted
2 months ago
Chat Available
Customer Service & Operations Coordinator
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Near Train Station
- Monitor daily parking operations for all company branches from the Operations Control Centre.
- Attend to customer enquiries, complaints, and assistance requests via phone calls, WhatsApp, intercom systems, and parking management platforms.
- Coordinate with site personnel to ensure smooth operations and prompt resolution of issues. ...
Posted
4 days ago
Quality Assurance Executive
MYR3,000 - MYR4,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor and evaluate call centre interactions (calls, chats, and emails) to ensure compliance with company policies, service standards, and quality guidelines.
- Provide constructive feedback and coaching recommendations to customer service agents to improve service quality and performance.
- Analyze quality trends, prepare QA reports, and highlight improvement areas to support overall operational excellence. ...
Posted
2 days ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Job Scope: Customer service support via inbound calls, live chat, and emailClarify customer needs, evaluate problems, and provide solutions.
Posted
16 days ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Job Scope: Customer service support via inbound calls, live chat, and emailClarify customer needs, evaluate problems, and provide solutions.
Posted
16 days ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Job Scope: Customer service support via inbound calls, live chat, and emailClarify customer needs, evaluate problems, and provide solutions.
Posted
16 days ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Job Scope: Customer service support via inbound calls, live chat, and emailClarify customer needs, evaluate problems, and provide solutions.
Posted
16 days ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates
George Town, Pulau Pinang
- Job Scope: Customer service support via inbound calls, live chat, and emailClarify customer needs, evaluate problems, and provide solutions.
Posted
16 days ago
Chat Available
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Near Train Station
- Monitor daily parking operations for all company branches from the Operations Control Centre.
- Attend to customer enquiries, complaints, and assistance requests via phone calls, WhatsApp, intercom systems, and parking management platforms.
- Coordinate with site personnel to ensure smooth operations and prompt resolution of issues. ...
Posted
22 days ago
Chat Available
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Near Train Station
- Monitor daily parking operations for all company branches from the Operations Control Centre.
- Attend to customer enquiries, complaints, and assistance requests via phone calls, WhatsApp, intercom systems, and parking management platforms.
- Coordinate with site personnel to ensure smooth operations and prompt resolution of issues. ...
Posted
22 days ago