We are hiring for Mandarin Speaker for our client based in Cyberjaya for Customer Support role for Travel project.Salary RM 4500 basic +shift allowance +KPIIf you are interested, kindly drop the whatsapp text to book the interview slot +601127266261
1) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
2) Manage customer escalations and ensure that these are answered, tracked and escalated as required
3) Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
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