a) Manage and optimize end-to-end user claims process, including evaluation, rejection, and appeal of claim cases within agreed timelines.
b) Careful usage of the claim payout expenditure, ensuring that it is kept within the approved annual budget, optimizing financial resources while maintaining high levels of customer satisfaction.
c) Manage high-priority and critical claims, ensuring swift and satisfactory resolutions while maintaining professional communication with customers.
...
Expand your HR operations experience by running payroll and statutory submissions, ensuring accuracy and timely filings for EPF, SOCSO and EIS.
Process end-to-end recruitment and onboarding flows, including contract stamping and CP22 submissions, to improve new hire experience and reduce time-to-productivity.
Sharpen your compliance skills by handling HRDCorp claim submissions, liaising with regulators like JTK and LHDN, and keeping audit-ready records.
...