To achieve sales/revenue target assigned by the Bank and contribute towards growing the bank's portfolio/profitability and the achievement of the overall branch targets
To achieve sales/revenue target assigned by the Bank and contribute towards growing the bank's portfolio/profitability and the achievement of the overall branch targets
To support Marketing Manager, BU3 in the overall planning and implementation of effective Township and Product Marketing and Sales Plan and ensuring the timely execution of all New Launches as per Budget Plan for Townships under the Business Unit 3 i.e. Serenia City in Sepang, Hamilton Business Park and Vision Business Park in Nilai.
Team Leadership: Manage both the Front-of-House (service) and Back-of-House (kitchen) teams. You need to be a respected figure on the floor whom the staff will listen to and follow.
Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Primary Operational Bridge: Serve as the central operational coordinator and key day-to-day contact for strategic client partnerships, ensuring exceptional service delivery and client satisfaction.
Transaction & SLA Management: Serve as the core execution hub for client transactions, ensuring that all requests from clients and the Key Account Management (KAM) team are processed with high accuracy and within strict timelines.
Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized onsite equipment
This is an individual contributor role, reporting to Sales Director of Production Software Division (ASEAN & ANZ) to support pre-sales technical activities, post-sales technical support and training for customers and channel partners.