Performs patient registration in outpatient lab, responds to patient and client inquiries, and manages payment collection (applicable to staff deployed in facility with outpatient service).
The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.
Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment
Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.