Act as the primary point of contact for a portfolio of fund management clients, providing responsive and professional day-to-day client servicing support.
You will be responsible for overseeing and leading a team of Relationship Managers “RM’s” and Executive Relationship Manager “ERM” for a portfolio of clients. You will understand the needs of the client and create plans to meet them in order to nurture long-term client relationships. You will oversee client profitability, satisfaction, and retention, enhanced revenue generation through cross-selling and ensuring optimum execution of Citco’s services. You will help steer the team into strategic directions that will benefit the needs of both the client and the business.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
You will establish professional relationships with clients and other key internal/external parties as required Drive strategic communication with clients and negotiate service level agreements (SLA)