Strategic Prospecting: Identify and qualify new leads within the ERP (NetSuite) and CRM space through proactive outreach, networking, and industry research.
Relationship Management: Build and nurture deep-level relationships with C-suite executives and stakeholders, moving beyond "vendor" status to "trusted advisor."
Full-Cycle Sales Ownership: Manage the entire sales journey from initial discovery calls and demos to final contract negotiation and closing.
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Accelerate your technical skills by owning full sets of accounts, month-end close, and audit coordination at client sites.
Build commercial advisory experience by turning management accounts into concise recommendations for clients and leaders.
Position yourself for progression toward Finance Manager or Financial Controller through exposure to statutory compliance, tax coordination, and control improvements.
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