We are looking for an experienced After-Sales Supervisor to lead our HVAC service team in Malaysia.
The successful candidate will be responsible for managing daily after-sales operations, providing technical support, coordinating with customers and the China headquarters, and ensuring excellent service quality.
This role plays a key part in enhancing customer satisfaction, improving service efficiency, and supporting the company's business growth....
We are looking for an experienced After-Sales Supervisor to lead our HVAC service team in Malaysia.
The successful candidate will be responsible for managing daily after-sales operations, providing technical support, coordinating with customers and the China headquarters, and ensuring excellent service quality.
This role plays a key part in enhancing customer satisfaction, improving service efficiency, and supporting the company's business growth....
Provide Mandarin, English and Bahasa Malaysia interpretation during equipment installation, commissioning, maintenance, troubleshooting and technical training.
Ensure technical instructions and operational information are communicated accurately between China engineers and local employees....
Provide Mandarin, English and Bahasa Malaysia interpretation during equipment installation, commissioning, maintenance, troubleshooting and technical training.
Ensure technical instructions and operational information are communicated accurately between China engineers and local employees....
Provide Mandarin, English and Bahasa Malaysia interpretation during equipment installation, commissioning, maintenance, troubleshooting and technical training.
Ensure technical instructions and operational information are communicated accurately between China engineers and local employees....
Provide Mandarin, English and Bahasa Malaysia interpretation during equipment installation, commissioning, maintenance, troubleshooting and technical training.
Ensure technical instructions and operational information are communicated accurately between China engineers and local employees....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
Oversee the establishment and operation of the after-sales service system across six Southeast Asian markets.
Manage core functions including air-conditioning installation and commissioning, repair services, paid maintenance, service dispatch, spare parts warehousing, and customer relationship management.
Serve as the key liaison between China headquarters and local teams to ensure efficient service delivery and continuous improvement of customer satisfaction....
- Conduct visual and physical examinations of raw materials, in-process components, and finished products to identify defects or deviations from specifications.
- Ensure all incoming materials are inspected & tested before using in mass production. Also the approval of finished product before release for sell.
- In-charge for customer complaint investigation and study...
- Conduct visual and physical examinations of raw materials, in-process components, and finished products to identify defects or deviations from specifications.
- Ensure all incoming materials are inspected & tested before using in mass production. Also the approval of finished product before release for sell.
- In-charge for customer complaint investigation and study...
- Conduct visual and physical examinations of raw materials, in-process components, and finished products to identify defects or deviations from specifications.
- Ensure all incoming materials are inspected & tested before using in mass production. Also the approval of finished product before release for sell.
- In-charge for customer complaint investigation and study...
- Conduct visual and physical examinations of raw materials, in-process components, and finished products to identify defects or deviations from specifications.
- Ensure all incoming materials are inspected & tested before using in mass production. Also the approval of finished product before release for sell.
- In-charge for customer complaint investigation and study...
Fully support manpower requirements (foreign workers) and participate in foreign worker resource planning, including recruitment, replacement, and termination, to ensure smooth business operations....
Own the full lifecycle of automation projects, from kick-off and requirements capture through design, build, Factory Acceptance Testing (FAT), delivery, Site Acceptance Testing (SAT) and final sign-off.
Lead multidisciplinary project teams spanning mechanical, electrical, controls/PLC and software engineering, together with procurement and logistics specialists.
Act as the central interface between the company, internal project teams, suppliers and customers, coordinating across mechanical, electrical, controls/software, manufacturing, procurement, quality and service functions....