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300+ Contact Centre Jobs - September 2026 - Urgent Hiring
Showing 322 jobs results for
"contact centre"
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Senior Customer Service Associate, Group Contact Centre Senior Customer Service Associate, Group Contact Centre
National University Health System
Undisclosed
Singapore
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely, accurate and appropriate information and assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request ...
Posted
18 days ago
Senior Customer Service Associate, Group Contact Centre Senior Customer Service Associate, Group Contact Centre
National University Health System
Undisclosed
Singapore
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely, accurate and appropriate information and assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request ...
Posted
19 days ago
AGAPE CP HOLDINGS PTE. LTD.
SGD2,000 - SGD2,000 Per Month
Singapore
- • Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.
- • Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.
- • Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved. ...
Posted
a month ago
Undisclosed
Singapore
- Be part of a team that supports the management of public enquiries received via various communication channels with clarity, accuracy and professionalism.
- Develop and maintain knowledge materials (e.g. Frequently Asked Questions (FAQs), chatbot scripts, knowledge database) through coordination with various stakeholders (e.g. MOH, AIC), to ensure consistent and effective communication across service channels.
- Identify and perform simple analysis of various service and enquiry trends, such as through the use of digital tools and dashboards, to highlight issues and opportunities to improve service delivery and enhance customer experience. ...
Posted
19 days ago
SGD1,800 - SGD1,800 Per Month
Singapore
- Manage a high volume of enquiries and appointment requests through phone, email, and live chat.
- Provide accurate, timely, and professional assistance while maintaining a positive service experience.
- Listen actively to understand each enquiry and provide appropriate information, guidance, or next steps. ...
Posted
3 days ago
SGD1,800 - SGD1,800 Per Month
Singapore
- Manage a high volume of enquiries and appointment requests through phone, email, and live chat.
- Provide accurate, timely, and professional assistance while maintaining a positive service experience.
- Listen actively to understand each enquiry and provide appropriate information, guidance, or next steps. ...
Posted
3 days ago
Delivery Consultant - Cloud Architect (Contact Centre), ASEAN Professional Services Delivery Consultant - Cloud Architect (Contact Centre), ASEAN Professional Services
AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED
SGD12,000 - SGD12,000 Per Month
Singapore
- Designing and implementing scalable and secure AWS solutions, contributing across infrastructure and/or application layers depending on your strengths (compute, networking, security, data, integration, serverless)
- Architecting and building applications, APIs, and integrations that connect customer systems (e.g. CRM, back-office, and business applications) to AWS-hosted platforms
- Supporting the design and modernization of customer engagement and CX platforms, including migration from legacy on-premises systems to cloud-based contact centre solutions ...
Posted
3 days ago
Senior Customer Service Associate, Group Contact Centre Senior Customer Service Associate, Group Contact Centre
National University Health System
Undisclosed
Singapore
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely, accurate and appropriate information and assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request ...
Posted
20 days ago
Undisclosed
Singapore
- To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
- To ensure accuracy and compliance for all customers' requests
- To successfully cross-sell the Bank's products and services ...
Posted
6 days ago
Undisclosed
KL City
- Participate in the delivery of complex change programs that enhances the business.
- Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded.
- Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development. ...
Posted
10 days ago
SGD3,200 - SGD3,200 Per Month
Singapore
- Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors
- Provide assistance to customers on the use of the Company’s portals and mobile app
- Handle customers’ enquiries, complaints and feedback across all business channels ...
Posted
7 days ago
Undisclosed
Malaysia
- Participate in the delivery of complex change programs that enhances the business.
- Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded.
- Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development. ...
Posted
10 days ago
National University Health System
Undisclosed
Singapore
- Act as domain expert for the digital system, developing strategies and a roadmap aligned with the endorsed FY30 outcome: "A smart and digitally-enabled NUHS Assistance Centre, leveraging generative AI to improve user experience."
- Ensure the digital roadmap, annual work plans, and budget submissions align with this outcome.
- Manage the product roadmap and backlogs, ensuring vendors and IT partners deliver on time. ...
Posted
a month ago
Undisclosed
KL City
- Participate in the delivery of complex change programs that enhances the business.
- Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded.
- Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development. ...
Posted
12 days ago
Undisclosed
Singapore
- Handles calls and enquiries from the General Line, Appointment Line and QuitVape Line to provide information on IMH’s services to patients and the public
- Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively
- Performs administrative other duties assigned by supervisor ...
Posted
12 days ago
SGD2,750 - SGD2,750 Per Month
Singapore
- Handle customer enquiries via phone, email, live chat, and messaging; escalation of information
- Manage emergency and fire-related communication protocols
- Support emergency activations such as Code Blue and Trauma Activation ...
Posted
3 days ago
SGD2,750 - SGD2,750 Per Month
Singapore
- Handle customer enquiries via phone, email, live chat, and messaging; escalation of information
- Manage emergency and fire-related communication protocols
- Support emergency activations such as Code Blue and Trauma Activation ...
Posted
3 days ago
SGD2,750 - SGD2,750 Per Month
Singapore
- Handle customer enquiries via phone, email, live chat, and messaging; escalation of information
- Manage emergency and fire-related communication protocols
- Support emergency activations such as Code Blue and Trauma Activation ...
Posted
3 days ago
SGD2,100 - SGD2,100 Per Month
Singapore
- Handle customer enquiries via phone, email, live chat, and messaging platforms
- Provide accurate information and support for general patient-related enquiries
- Handle and follow up on customer feedback professionally ...
Posted
8 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces ...
Posted
12 days ago
Undisclosed
Singapore
- Define and lead the Service Transformation offering across SEA
- Develop go-to-market strategies, propositions, and thought leadership in:
- AI-powered contact centres (e.g., conversational AI, agent assist, automation) ...
Posted
11 days ago
Undisclosed
Singapore
- Designing and implementing scalable and secure AWS solutions, contributing across infrastructure and/or application layers depending on your strengths (compute, networking, security, data, integration, serverless)
- Architecting and building applications, APIs, and integrations that connect customer systems (e.g. CRM, back-office, and business applications) to AWS-hosted platforms
- Supporting the design and modernization of customer engagement and CX platforms, including migration from legacy on-premises systems to cloud-based contact centre solutions ...
Posted
11 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- CUSTOMER CONTACT CENTRE ADVISOR
- GLOBAL MNC
- UP TO $3,500 ...
Posted
7 days ago
SGD3,200 - SGD3,200 Per Month
Singapore
- Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors
- Provide assistance to customers on the use of the Company’s portals and mobile app
- Handle customers’ enquiries, complaints and feedback across all business channels ...
Posted
18 days ago
Asst Manager, Appointment - Contact Centre Operations Asst Manager, Appointment - Contact Centre Operations
National Healthcare Group
Undisclosed
Singapore
- Partner with management to develop and implement workforce planning strategies that ensure optimal staffing levels and effective deployment of resources to meet evolving operational demands.
- Drive continuous improvement initiatives by reviewing workflows, identifying opportunities for greater efficiency, and implementing innovative solutions and best practices to enhance service quality and productivity.
- Lead and coordinate departmental projects from planning through execution, ensuring timely delivery, budget adherence, and successful achievement of project objectives. ...
Posted
a month ago
Asst Manager, Appointment - Contact Centre Operations Asst Manager, Appointment - Contact Centre Operations
National Healthcare Group
Undisclosed
Singapore
- Handles calls and enquiries from the General Line, Appointment Line and QuitVape Line to provide information on IMH’s services to patients and the public
- Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively
- Performs administrative other duties assigned by supervisor ...
Posted
20 days ago
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