300+ Contact Centre Jobs - September 2026 - Urgent Hiring

Showing 330 jobs results for "contact centre"
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MYR4,500 - MYR4,700 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
  • * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
insurance Banking
+1
Posted
a month ago
MYR2,500 - MYR2,800 Per Month
+Additional Compensation
Fresh Graduates

Machap, Melaka

  • Oversee day to day sales counter operation and ensure its smooth running.
  • Handle on departments’ administrative work, and pick up phone call.
  • Responsible on lot reserve and on hold cases. ...
Computer Literacy good personal appearance
+4
Posted
2 months ago
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensuring the front desk and waiting area are clean and tidy, free from odors.
  • Achieving monthly new lead turnout targets.
  • Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Communication skill Calling skill
+2
Posted
3 months ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Handle inbound calls from customers professionally and efficiently.
  • Retain customers by addressing concerns and encouraging continued usage of our telco plans.
  • Promote telco plans, products, and current promotions. ...
Customer Retention Communication Skills
+2
Posted
14 days ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Handle inbound calls from customers professionally and efficiently.
  • Retain customers by addressing concerns and encouraging continued usage of our telco plans.
  • Promote telco plans, products, and current promotions. ...
Customer Retention Communication Skills
+2
Posted
14 days ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Handle inbound calls from customers professionally and efficiently.
  • Retain customers by addressing concerns and encouraging continued usage of our telco plans.
  • Promote telco plans, products, and current promotions. ...
Customer Retention Communication Skills
+2
Posted
14 days ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Handle inbound calls from customers professionally and efficiently.
  • Retain customers by addressing concerns and encouraging continued usage of our telco plans.
  • Promote telco plans, products, and current promotions. ...
Customer Retention Communication Skills
+2
Posted
14 days ago
MYR3,500 - MYR4,500 Per Month
Fresh Graduates

George Town, Pulau Pinang

  • Provide professional and friendly customer support via phone, chat, or email.
  • Assist customers with enquiries, requests, and concerns in Traditional Mandarin.
  • Understand customer needs and provide accurate information and appropriate solutions. ...
Taiwanese Mandarin Communication Skills
+5

Be an early applicant!

Posted
14 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
  • * Instill a high standard of friendly, professional customer service.
  • * Efficient organization and operation of the shop.
  • * Maintenance of sufficient stock level at all times. ...
Customer Service Point of Sale (POS) Systems
+3

Be an early applicant!

Posted
11 days ago
MYR2,500 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
  • Handle inbound customer calls professionally and courteously
  • Assist customers with enquiries, requests and service-related matters
  • Provide accurate information based on established processes and guidelines ...
Communication Adaptability
+12
Posted
a month ago
MYR2,600 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage customer inquiries across multiple channels, including live chat, inbound/outbound calls, and email.
  • Resolve first-level (L1) queries efficiently, covering:
  • General product and service information ...
Posted
2 months ago

TERRA SYSTEMS PTE. LTD.

Singapore

  • Handle and develop proficiency in multi-channel contact handling etiquette including phone, email, live chat and web form
  • Maintain composure and professionalism when managing time-critical, high-stress calls from members of the public
  • Accurately document all interactions using the call management system ...
Posted
2 days ago
  • Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
  • Resolve customers’ problems or complaints by applying appropriate skills and escalate the case to next level when necessary.
  • Ensure all customer interactions are captured and logged in CRM system accurately. ...
Posted
9 days ago
  • To manning the information counter and assisting customers with enquiries and provide accurate information.
  • To record lost and found items in the mall.
  • Respond to injuries and accident in the mall. ...
Posted
10 days ago

Singapore

  • Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
  • Coordinate with insurers to obtain competitive quotations tailored to clients’ preferences, budgets, and benefit requirements
  • Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience ...
Posted
5 days ago

Singapore

  • Customer Service Hall manned by receptionists and Customer Service Executives (CSEs) who serve all walk-in customers and advisors
  • Inbound Call Centre manned by a team of CSEs and Team Leaders who answer calls from specific lines routed through AmazonConnect and Salesforce
  • Outsourced contact centre handles enquiries on portals and apps accessed by customers and advisors and Singlife accounts ...
Posted
9 days ago

Singapore

  • Handle inbound customer enquiries professionally.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently. ...
Posted
19 days ago

Singapore

  • Assist in leave and roster planning and manages roster of staff for daily operations, to ensure service expectations are met.
  • Prepare documents for annual budgeting cycle and monitor budget utilization.
  • Share and broadcast updates to the team. ...
Posted
5 days ago

Singapore

  • Lead the design and execution of OCBC’s contact centre transformation strategy, evolving it into a regional engagement hub.
  • Champion AI, automation, and omnichannel models to drive efficiency and differentiated experience.
  • Establish clear service standards and KPIs to measure and elevate customer outcomes. ...
Posted
3 days ago

Singapore

  • Act as domain expert for the digital system, developing strategies and a roadmap aligned with the endorsed FY30 outcome: "A smart and digitally-enabled NUHS Assistance Centre, leveraging generative AI to improve user experience."
  • Ensure the digital roadmap, annual work plans, and budget submissions align with this outcome.
  • Manage the product roadmap and backlogs, ensuring vendors and IT partners deliver on time. ...
Posted
6 days ago

Singapore

  • Customer Service Hall manned by receptionists and Customer Service Executives (CSEs) who serve all walk-in customers and advisors
  • Inbound Call Centre manned by a team of CSEs and Team Leaders who answer calls from specific lines routed through AmazonConnect and Salesforce
  • Outsourced contact centre handles enquiries on portals and apps accessed by customers and advisors and Singlife accounts ...
Posted
17 days ago

Malaysia

  • To attend to inbound calls enquiries over various range consumer financial products and services.
  • To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
  • To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
11 days ago

Singapore

Posted
19 days ago

Geylang

  • Manage the performance and service quality of the CSO.
  • Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses.
  • Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up. ...
Posted
19 days ago

Singapore

  • Assist in leave and roster planning and manages roster of staff for daily operations, to ensure service expectations are met.
  • Prepare documents for annual budgeting cycle and monitor budget utilization.
  • Share and broadcast updates to the team. ...
Posted
4 days ago

Singapore

Posted
10 days ago

Singapore

  • Handle inbound calls from customers regarding insurance policies, products, claims and general enquiries.
  • Provide accurate and timely information on policy coverage, premiums, benefits, policy status and related services.
  • Assist customers with policy servicing requests, including policy changes, payments, renewals and documentation. ...
Posted
3 days ago

Singapore

Posted
4 days ago

Singapore

  • Partner with management to develop and implement workforce planning strategies that ensure optimal staffing levels and effective deployment of resources to meet evolving operational demands.
  • Drive continuous improvement initiatives by reviewing workflows, identifying opportunities for greater efficiency, and implementing innovative solutions and best practices to enhance service quality and productivity.
  • Lead and coordinate departmental projects from planning through execution, ensuring timely delivery, budget adherence, and successful achievement of project objectives. ...
Posted
11 days ago

Singapore

Posted
19 days ago