Acknowledge email within the same day or after next morning for email received after working hours.
Update new order in tracker/system on the same day order receive and place booking with carrier based on contract/routing guide shared by pricing department. Work with pricing department if unable to place booking for next action.
Orders received more than 30 days from PGI/cargo ready date, to follow up on schedule and rates availability with HOD/pricing department....
Acknowledge email within the same day or after next morning for email received after working hours.
Update new order in tracker/system on the same day order receive and place booking with carrier based on contract/routing guide shared by pricing department. Work with pricing department if unable to place booking for next action.
Orders received more than 30 days from PGI/cargo ready date, to follow up on schedule and rates availability with HOD/pricing department....
Create training programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.
Educate and train managers on IHG On boarding programs/ Winning Culture in accordance with hotel or company policies including, performance management process, and related programmes to foster productivity, and enhance performance.
Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review...
Provide proactive and seamless administrative support to Partners and Directors, including calendar management, meeting coordination, and travel planning
Manage correspondence, communications, and documentation with a high level of professionalism and accuracy
Anticipate needs and priorities, ensuring stakeholders are well-prepared and supported in their day-to-day activities...