Optimize Customer Success Processes: Leverage innovative tools and technologies to enhance the efficiency and effectiveness of customer success processes, driving improved outcomes for customers.
Customer Advocacy & Engagement: Curate compelling case studies, testimonials, and references to highlight customer success stories and ensure continuous engagement.
Boost Product Adoption: Develop and execute strategies to enhance product usage and adoption tailored to HR SaaS needs.
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The Sales Associate Cum Cashier is responsible for delivering excellent customer service to support store objectives, maintaining designated sections of the store, processing transactions efficiently, and ensuring compliance with health and safety standards. The role requires engaging with customers to provide a superior shopping experience and achieving store sales targets.
Maintain responsibility for one or several sections of the store, ensuring a basic image by folding and displaying items.
Ensure good housekeeping standards on the shop floor and maintain a tidy cash desk area throughout the day.
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Sanji Daily Sdn Bhd is looking for a responsible, detail-oriented and proactive Accounts cum Admin Assistant to join our team.
The successful candidate will provide day-to-day support for the Company's accounting, finance and administrative functions, ensuring that accounting records, documentation and office administration are properly maintained and handled efficiently.
The Sales Associate cum Cashier is responsible for supporting the store's objectives by delivering exceptional customer service and maintaining designated sections of the store. This includes processing transactions efficiently, managing stock and display standards, and ensuring compliance with store policies. Success in this role requires an enthusiastic and customer-focused approach, attention to detail in transaction handling and store presentation, and teamwork in achieving sales targets.
Maintain responsibility for designated sections of the store, ensuring neatness by folding and displaying products appropriately.
Process sales, exchanges, and refunds efficiently and accurately using various payment methods.
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Overseeing the day-to-day operations of an office, ensuring smooth functionality by managing administrative tasks like answering phones, scheduling meetings, managing correspondence, maintaining office supplies, coordinating events, and providing support to staff and management.
Greet visitors and clients upon arrival.
Maintain a clean, organized, and welcoming front desk area.
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Monitors investigator sites with a risk-based monitoring approach: applies root cause analysis (RCA), critical thinking and problem-solving skills to identify site processes failure and corrective/preventive actions to bring the site into compliance and decrease risks. Ensures data accuracy through SDR, SDV and CRF review as applicable through on-site and remote monitoring activities. Assess investigational product through physical inventory and records review. Documents observations in reports and letters in a timely manner using approved business writing standards. Escalates observed deficiencies and issues to clinical management expeditiously and follow all issues through to resolution. May need to maintain regular contact between monitoring visits with investigative sites to confirm that the protocol is being followed, that previously identified issues are being resolved and that the data is being recorded in a timely manner. Conducts monitoring tasks in accordance with the approved monitoring plan. Participates in the investigator payment process. Ensures a shared responsibility with other project team members on issues/findings resolution. Investigates and follows-up on findings as applicable.
Participates in investigator meetings as necessary. Identifies potential
investigators in collaboration with the client company to ensure the acceptability of qualified investigative sites. Initiates clinical trial sites according to the relevant procedures to ensure compliance with the protocol and regulatory and ICH GCP obligations, making recommendations where warranted. Performs trial close out and retrieval of trial materials.
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