Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing their questions and concerns with empathy and efficiency.
Provide accurate information about products and services, guiding customers through features, benefits, and troubleshooting steps.
Identify and assess customer needs to achieve satisfaction, utilizing active listening and problem-solving skills to find effective solutions.
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Principal Software Developer (CE / CRM)Job ID: W3335539Location: Kuala Lumpur, MalaysiaWork Mode: Remote (within Kuala Lumpur)Job Type: Permanent
Our client is a global leader in digital banking solutions, generating over USD 200 million in annual revenue and operating with more than 1,000 professionals across 15+ countries. As a long-standing Microsoft Solutions Partner and Inner Circle member, they have been optimizing Microsofts cloud and Dynamics 365 platforms for the financial services industry since 2001, helping institutions harness AI, Copilot, and agentic automation to deliver hyper-personalized experiences, intelligent workflows, and measurable ROI. Together with Microsoft, they empower banks and insurers through AI-driven decisioning, faster onboarding, and a unified 360 customer view that elevates customer engagement and employee productivity.
We are seeking an experienced Principal Software Developer (CE / CRM) to lead design, development, and implementation of Microsoft Dynamics 365 CRM solutions that drive digital transformation in the financial services sector.This role is open only to local Malaysians and expats currently based in Kuala Lumpur.Remote work opportunity available within the Kuala Lumpur region.
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Operating technical equipment: Using cameras, lenses, lighting gear and other photography tools to record footage
Client collaboration: Consulting with the Company management team to understand project goals, creative direction, and specific requirements
Planning and conceptualizing photo/video shoots: Selecting locations, arranging lighting, backdrops, props, and equipment to achieve the desired visual effect according to client briefs or organizational goals
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