Crm Jobs in Kuala Lumpur - September 2026

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Showing 651 jobs results for "crm" in Kuala Lumpur

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Sales Assistant Sales Assistant

Emivezt Advisory

MYR2,500 - MYR4,100 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Support the sales and advisory team in preparing proposals, documentation, and scheduling appointments.
Handle client follow-ups, inquiries, and build positive relationships with prospective and existing clients.
Coordinate internal meetings, sales reports, and assist in lead tracking. ...

Communication Skills Customer Relationship Management (CRM)

Posted

2 months ago

Team Leader, Customer Support Team Leader, Customer Support

Hunters International

MYR5,000 - MYR8,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Team Management: Oversee the support team handling guest inquiries via phone, live chat, email, and social media.
Problem Resolution: Efficiently diagnose, troubleshoot, and resolve guest complaints or booking issues.
Escalation & Software: Handle complex guest cases while maintaining accurate records in CRM and property software. ...

Customer Service Hospitality Management

Posted

a month ago

CRM platform CRM platform

Go Holiday 360 SDN BHD

Full Time

KL City

Manage and maintain the CRM platform, including customer profiles, leads, bookings, inquiries, and travel history.
Configure CRM workflows, pipelines, automation, notifications, and customer journeys.
Manage leads from multiple channels, including website inquiries, social media, WhatsApp, email, phone calls, and travel campaigns. ...

Posted

10 days ago

CRM Executive CRM Executive

Company Confidential

Full Time

KL City

Segment customers based on activity, spending behaviour, lifecycle stage and value
Manage campaigns through SMS, Telegram, WhatsApp, Push Notification, Email and other CRM channels
Develop retention and reactivation offers based on customer behaviour and LTV ...

Posted

17 days ago

Project Executive (CRM) Project Executive (CRM)

RAPP

Full Time

KL City

Conduct comprehensive sanity checks on project briefs and deliverables
Coordinate information gathering across internal teams and external partners
Develop and maintain detailed project documentation and tracking systems ...

Posted

a day ago

CRM - Automation Specialist CRM - Automation Specialist

TYMBA EDUCATION GROUP SDN BHD

Full Time

KL City

Build WhatsApp, email, and SMS automations tailored to each programme.
Manage CRM pipelines, workflows, and lead routing logic.
Maintain data integrity, ensure accurate tagging, and prevent duplicates. ...

Posted

3 days ago

Executive of CRM Executive of CRM

Atlantic Partners Asia

Full Time

KL City

Architect, design, and implement Microsoft Dynamics 365 CRM solutions optimised for performance, scalability, and user experience.
Lead the full technical lifecycle — from discovery and design through to delivery, testing, and continuous improvement.
Define and enforce CRM data models, integration patterns, and governance standards. ...

Posted

19 days ago

Microsoft CRM Developer Microsoft CRM Developer

Demant Technology And Innovation Centre Malaysia

Full Time

KL City

Lead development and enhancement of solutions built on Microsoft Dynamics CRM.
Plugins (synchronous and asynchronous)
Custom workflow activities ...

Posted

12 days ago

CRM testing CRM testing

Cognizant

Full Time

KL City

Gather and analyze business requirements and translate them into Microsoft Dynamics CRM solutions.
Configure and support Microsoft Dynamics 365 CRM applications.
Collaborate with business users, functional consultants, and technical teams to validate system requirements. ...

Posted

20 days ago

CRM - CLIENTELING SPECIALIST CRM - CLIENTELING SPECIALIST

Louis Vuitton

Full Time

KL City

Exceptional Communication Skills: Top-tier verbal and written communication skills across all formats.
The CRM & Clienteling Specialist supports daily CRM operations and clienteling programs across all client touchpoints. This role is responsible for executing targeted campaigns, maintaining data accuracy, and ensuring personalized interactions that align with our Maison values and luxury standards.
Key Requirements: ...

Posted

16 days ago

CRM - CLIENTELING SPECIALIST CRM - CLIENTELING SPECIALIST

Louis Vuitton

Full Time

KL City

Posted

16 days ago

CRM - CLIENTELING SPECIALIST CRM - CLIENTELING SPECIALIST

Louis Vuitton

Full Time

KL City

Campaign Execution and Support
Client Data and Insights
Personalization and Client Care ...

Posted

16 days ago

Head of CRM, Loyalty - Referral Head of CRM, Loyalty - Referral

ZALORA Group

Full Time

KL City

Own the regional loyalty programme strategy, including tiering, rewards structures, and benefits design, to drive member acquisition and retention.
Define and track loyalty programme KPIs, including member growth, engagement rates, redemption rates, and programme profitability.
Continuously evaluate and refine the loyalty value proposition to remain competitive within the regional e-commerce and fashion landscape. ...

Posted

6 days ago

CRM - Lifecycle Strategy Executive CRM - Lifecycle Strategy Executive

Publicis Groupe Malaysia

Full Time

KL City

Support the development of CRM, lifecycle, loyalty and customer engagement strategies that drive acquisition, engagement, conversion and retention.
Use customer, behavioural and campaign data to identify audience segments, journey opportunities, personalisation and next-best actions.
Translate strategy into clear customer journeys, communication plans and campaign briefs across eDM, push notifications, in-app messaging, WhatsApp and other touchpoints. ...

Posted

6 days ago

Microsoft Dynamics 365 CRM Microsoft Dynamics 365 CRM

AvePoint

Full Time

KL City

Set up and configure Microsoft Dynamics 365 (on-premise and online) environments, including system settings, security roles, and data integrations.
Design and implement Dynamics 365 workflows, business rules, and process automation to support business requirements.
Develop custom Dynamics 365 CRM plugins and perform form customizations using JavaScript and Dynamics 365 SDK. ...

Posted

7 days ago

CRM Specialist CRM Specialist

Company Confidential

Full Time

KL City

At Talentbank, we believe in individual growth that resonates with collective success. As you carve out a standout career with us, you also play a pivotal role in empowering and motivating others to reach their full potential.
#HiringNow #BeTalentbanker
At Talentbank, we are dedicated to creating a robust recruitment ecosystem. Our vision is to elevate the skills of talents across the market, with the aim of significantly reducing Malaysia's unemployment rate. By introducing a groundbreaking approach, we strive to seamlessly link outstanding employers with top-tier candidates. Our track record speaks volumes: countless employers have found exceptional employees through our vast network, spanning over 100 Private & Public Universities, and HR Leaders in Malaysia. ...

Posted

24 days ago

Business Operations - CRM Executive Business Operations - CRM Executive

Bake By Mel Sdn Bhd

Full Time

KL City

Develop and maintain relationships with wholesale and business clients
Source and follow up with new wholesale customers and business opportunities.
Manage wholesale enquiries, quotations, orders and client follow-ups. ...

Posted

12 days ago

CRM Strategy Manager CRM Strategy Manager

Publicis Groupe Malaysia

Full Time

KL City

Lead end-to-end CRM strategy, translating analytics and behavioral insights into high-impact CRM programs that align with core business KPIs.
Develop omni-channel engagement strategies across email, mobile, web, social, and emerging touchpoints, ensuring seamless, insight-driven customer experiences.
Craft strategic CRM briefs and thought leadership, turning data and cultural trends into innovative campaigns that differentiate the brand. ...

Posted

21 days ago

CRM Program Manager (Bank) CRM Program Manager (Bank)

Ambition

Full Time

KL City

Own the strategy, roadmap, governance, and delivery of enterprise Customer Experience (CRM) platforms, ensuring alignment with business objectives and customer engagement goals.
Partner with business, technology, data, digital, risk, and architecture teams to define solutions, prioritize demand, and drive platform enhancements and modernization initiatives.
Lead business analysis, requirements gathering, solution design, business case development, and roadmap planning for CRM and customer experience initiatives. ...

Posted

15 days ago

CRM Intern CRM Intern

Ematic Solutions

Full Time

KL City

Campaign Management: Assist with the setup and monitoring of CRM campaigns, ensuring they adhere to timelines and quality standards.
A/B Testing: Help prepare materials and collect data for A/B testing under close supervision, learning about its effects on campaign effectiveness.
Data Management and Analysis: Support in gathering marketing data and participate in the basic analysis of campaign results. Help in preparing simple reports that contribute to campaign optimizations. ...

Posted

a month ago

Project Executive (CRM) Project Executive (CRM)

RAPP

Full Time

KL City

Conduct comprehensive sanity checks on project briefs and deliverables
Coordinate information gathering across internal teams and external partners
Develop and maintain detailed project documentation and tracking systems ...

Posted

23 days ago

[ENTRY LEVEL] Telemarketer - CRM Officer [ENTRY LEVEL] Telemarketer - CRM Officer

MetroArt Marketing Solutions

Full Time

KL City

Make outbound calls to prospective, existing, and inactive customers.
Introduce products, promotions, services, and relevant offers to potential customers.
Identify customer needs and determine their level of interest. ...

Posted

12 days ago

CRM Marketing Specialist CRM Marketing Specialist

Ria Money Transfer

Full Time

KL City

Campaign Development: Build, test, and deploy CRM campaigns across multiple countries, considering language preferences, and encompassing digital, retail, and omnichannel executions.
Multichannel Execution: Implement CRM campaigns with personalization and dynamic content across email, push notifications, in-app messages, SMS, and web push channels.
Customer Engagement Strategies: Contribute to strategic discussions on engaging customers throughout their lifecycle stages, developing and building nurture workflows for users in your region. ...

Posted

24 days ago

MS Dynamics CRM Developer MS Dynamics CRM Developer

ETeam

Full Time

KL City

We are looking for an experienced Microsoft Dynamics CRM Developer with strong expertise in Dynamics 365 CRM, Power Platform, and .NET technologies. The ideal candidate will have hands-on experience in CRM customization, development, integrations, deployments, and full lifecycle implementations across multiple versions of Dynamics CRM/365.

Posted

21 days ago

D365 CRM Consultant D365 CRM Consultant

Systems Limited - APAC

Full Time

KL City

Job Summary
We are looking for an experienced Dynamics 365 CRM Technical Consultant to design, configure, customize, integrate, and support Microsoft Dynamics 365 CRM solutions.
The role will work closely with functional consultants, solution architects, developers, business analysts, and clients to translate business requirements into robust and scalable Dynamics 365 CRM solutions. ...

Posted

a month ago

CRM Technical Consultant CRM Technical Consultant

Ampstek

Full Time

KL City

Must have 4+ years of experience in Dynamics CE all modules
Dynamics 365 Technical with hands on complex Customizations and Configurations and integrations.
Need to be well versed in plugins, workflows, .Net, JavaScript and Portals. ...

Posted

a month ago

CRM Technical Consultant CRM Technical Consultant

Ampstek

Full Time

KL City

Position: Dynamics CRM Technical Consultant
Location: Kuala Lumpur
Contract: 12+ Months and Extendable ...

Posted

a month ago

Product Manager, User-CRM Platforms Product Manager, User-CRM Platforms

Bybit

Full Time

Malaysia

Own the product strategy, roadmap, and continuous iteration of the company-wide user engagement platform, covering channels including Push Notifications, In-App Messaging, Email, and SMS.
Establish a centralized communication calendar and resource management mechanism to improve visibility across business teams and reduce overlapping, duplicated, or excessive user outreach.
Build user preference and consent management capabilities to enable differentiated communication based on users’ region, language, lifecycle stage, behavior, preferences, and consent status. ...

Posted

17 days ago

Executive, Clients - Markets (Pre-sales - CRM) Executive, Clients - Markets (Pre-sales - CRM)

Crowe Malaysia

Full Time

KL City

Job Responsibilities:
• Identify and nurture prospective clients while building and managing a structured pipeline from first contact through close.
• Lead discovery conversations with prospects to understand their needs and map them to our service offerings. ...

Posted

11 days ago

CRM Technical Consultant CRM Technical Consultant

Ampstek

Full Time

KL City

Must have 5+ years of experience in Dynamics CE all modules
Dynamics 365 Technical with hands on complex Customizations and Configurations and Itegrations.
Need to be well versed in plugins, workflows, .Net, JavaScript and Portals. ...

Posted

a month ago