Customer Engagement & Needs Analysis: You'll engage with customers to understand their business needs. This might involve greeting drivers at travel stops to discuss CDL protection services or consulting with fleet managers on commercial vehicle specifications .
Lead Generation & Sales Process: The role requires actively generating new business leads through cold calls, client visits, or prospecting at industry locations . You'll present products, negotiate pricing, and handle trade-ins or financing arrangements.
Account & Relationship Management: You'll maintain strong relationships with existing clients to ensure satisfaction and secure repeat business. This includes resolving complaints and keeping detailed records of customer interactions in a CRM system .
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Collaborate with stakeholders to gather and analyze business requirements related to commodity trading activities, risk management, and financial reporting.
Evaluate existing CTRM systems and processes, identifying areas for improvement and optimization.
Design and implement solutions within CTRM systems to enhance trading strategies, risk mitigation, and operational efficiency.
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