Greet customers warmly, coordinate service appointments, and gather accurate vehicle details.
Deliver excellent customer service by understanding customer concerns, obtaining approval for additional repairs when necessary, and explaining repair orders and service procedures clearly.
Prepare repair quotations, update customers on estimated completion timelines, and manage payment transactions.
...
Promote and drive sales of new vehicles/carParticipate in road shows, sales activities, and launching events.
Manage the daily sales prospecting and maintain all records systematically for effective use of the Sales Funnel system and report daily to sales manager.
Comply with the company's guidelines and proceduresProvide a consistently high level and memorable customer service.
...
The Job Controller will assist CARSOME Certified Lab (CCL) operation especially in the production line that includes the job distribution among the Consultant, job coordinating, job execution arrangement, job monitoring, job controlling and job directing. You are required to supervise and monitor the refurbishment production operation by ensuring all under control, smooth and all the jobs are completed within the lead time and hit the production output target.