Lead, mentor, and develop the Service team to build a high-performance culture with continuous upskilling, while driving a premium customer experience and achieving business KPIs including efficiency, productivity, customer satisfaction, and retention.
Oversee end-to-end service operations, flow, and processes (including rostering, manpower and work planning, appointment planning, customer journey, progress updates, invoicing, vehicle movement, and parking control) to ensure efficient service delivery and compliance with Porsche’s standards, warranty policies, and regulatory requirements, including workplace health and safety.
Prepare, review, and manage Service KPIs, budgets, and expenses, and manage front-of-house performance through a structured cadence (daily huddles, reviews, coaching, etc.) to drive accountability, quality, and consistent performance.
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Perform diagnostics and troubleshooting on vehicles in accordance with manufacturer standards to identify mechanical, electrical, and electronic issues.
Carry out repairs on various vehicle systems, including engines, transmissions, brakes, suspensions, electrical components, including high-voltage systems.
Conduct scheduled maintenance services, such as oil changes, tyre rotations, and fluid checks, in line with manufacturer and dealership guidelines.
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Melaksanakan penyelenggaraan pencegahan dan pembaikan bagi produk/peralatan/mesin, termasuk membaiki kerosakan enjin, sistem mekanikal dan elektrikal, menggantikan alat ganti serta komponen, membaiki kerosakan badan mesin, menjalankan troubleshooting dan lain-lain kerja berkaitan.
Memeriksa mesin, enjin dan sistem transmisi serta menjalankan ujian diagnostik untuk mengenal pasti masalah fungsi.
Mengenal pasti punca kerosakan dan menyelesaikan masalah dengan tepat serta dalam tempoh masa yang ditetapkan.
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Job Title: Personal driver (ID1758)Location: OrchardWorking Hours: 5 days or 5.5 days 44 hours per weekSalary: $2800-$3200Job Responsibilities• Pick up Company Director or family members• Ensure the vehicle is clean, well-maintained, and fueled at all times• Adhere to all traffic laws and safety regulations• Maintain confidentiality and professionalism at all times