Plan and perform: Support annual and quarterly business plans, including forecasts, growth opportunities, assortment and promo calendars. Own agreed sales, distribution and execution KPIs, track results versus targets and act on gaps using sell-in, sell-out and market share insights.
-Provide excellent customer service to walk-in and call-in customers-Perform general administrative duties.-Recommend music courses, enrolment, collect school fees.-Sales of books/music instruments and inventory management.-Assist in statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc