Customer Care Jobs in Selangor - October 2026 - Urgent Hiring

Showing 1,487 jobs results for "customer care" in Selangor
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  • Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
  • Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
  • Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...
Posted
21 days ago
  • Handle inbound and outbound calls from customers, providing accurate and efficient responses to their inquiries.
  • Educating them on product features, services and promotions.
  • Provide excellent customer service to enhance the customer experience. ...
Posted
4 days ago
  • Provides administrative support to ensure efficient operation of the office.
  • Answers phone calls, schedules appointments, and supports customers.
  • Ensure compliance with company policies and legal regulations. ...
Posted
3 days ago
Posted
a day ago

Malaysia

  • Managing Customer PO (Delivery and stock)
  • Managing Stock inventory – Incoming out going
  • Managing Transportation and forwarder ...
Posted
22 days ago
  • Assist with daily administrative and office support tasks.
  • Handle customer enquiries through phone, WhatsApp, email, and other communication channels.
  • Assist in responding to customer requests and providing accurate information. ...
Posted
2 days ago
  • Coordinate vessel arrivals, departures, and berthing in compliance with port and maritime regulations.
  • Prepare and manage shipping documents, including bills of lading, cargo manifests, and related paperwork.
  • Communicate with port authorities, shipping lines, and other stakeholders to ensure smooth daily operations. ...
Posted
22 days ago
  • Triangle Worldwide is looking for a proactive and organised Customer Service Executive to join our team.
  • Key Responsibilities
  • • Coordinate and schedule ISO and PPS shipments with customers, including HP and KWE, ensuring timely and efficient handling. ...
Posted
22 days ago

Port Klang

  • Supports the Head of Supply Chain/Assistant Customer Service Manager as the interface within the sales office in all customer related matters.
  • Attend to customer inquiries and generate new customer leads.
  • Develop and maintain a good working relationship with customers, teammates & Commercial team. ...
Posted
22 days ago
  • Handle inbound calls and respond promptly to customer inquiries and feedback regarding our products and services
  • Provide accurate information to customers and internal support teams
  • Effectively resolve customer issues or escalate them to the appropriate departments when needed ...
Posted
22 days ago

Port Klang

  • Assist in handling customer inquiries and requests.
  • Support order processing and delivery coordination.
  • Maintain customer records and documentation. ...
Posted
22 days ago

AGENSI PEKERJAAN SOO SDN BHD

Malaysia

  • Attend to customer enquiries efficiently via email or phone.
  • Fully handle overall operation of the Cargo for Sea Freight Export, Logistics and Documents Control.
  • Manage & monitor daily shipment activities. ...
Posted
22 days ago
Up to MYR2,100 Per Month

Bangi, Selangor

  • Provide health tests to customers on related promotional activities.

Be an early applicant!

Posted
5 months ago
  • Issue Customer Orders (CO) according to customers’ purchase orders and update the Production Department accordingly.
  • Maintain active communication by promptly responding to emails and managing orders received through calls or emails.
  • Support order fulfilment and keep customers informed of the expected delivery date, working closely with Production and Warehouse to ensure product availability. ...
Posted
22 days ago
  • Attend to customer enquiries and complaints via phone calls, emails, and walk-ins, ensuring timely and effective resolution within stipulated timelines.
  • Investigate and resolve service issues by identifying root causes, proposing appropriate solutions, coordinating corrective actions, and following up to ensure closure.
  • Prepare, compile, and provide regular reports and updates on customer feedback, complaints, and rectification status. ...
Posted
22 days ago
  • Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
  • Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
  • Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...
Posted
16 days ago
Posted
7 days ago
  • Inspect, verify, and log returned parcels received at the warehouse/office daily.
  • Assess item condition (e.g., unopened, damaged, wrong item sent) to determine return eligibility against platform policies.
  • Update order statuses, approve valid returns, and initiate refunds or replacement dispatches in the e-commerce system/ERP. ...
Posted
7 days ago
  • Native Japanese speaker
  • Minimum 6 months to 1 year of Customer Service experience preferred
  • Strong communication and interpersonal skills ...
Posted
9 days ago

Port Klang

  • Receive and process customer orders accurately and efficiently
  • Coordinate with customers regarding order changes, cancellations, or special requirements
  • Handle customer enquiries via phone, email, WhatsApp, or other communication channels ...
Posted
9 days ago
  • Responding to customers regarding loan applications and products via different channels
  • Contact loan applicants and verifying customer information to ensure accuracy and completeness
  • Assisting customers with document submission and follow-up on outstanding requirements ...
Posted
9 days ago
  • WE ARE HIRING….
  • CUSTOMER SERVICE OFFICER, CONCIERGE (RETAIL)
  • Responsibilities ...
Posted
10 days ago
  • Configuring products mechanically and electrically using available tools and systems.
  • Providing professional technical and commercial support to customers and local sales teams.
  • Supporting in achieving sales targets related to revenue, profitability, and product mix. ...
Posted
10 days ago
  • Handle support/service escalations to/from clients
  • Transfer calls to the Tier 2 department
  • Will track and report system issues as needed ...
Posted
10 days ago

Damansara Jaya

  • Strong customer service and communication skills, with the ability to interact professionally and empathetically with customers.
  • Basic understanding of e-commerce platforms and online shopping processes, including order tracking and returns handling.
  • Organizational and time-management skills to handle multiple customer requests and follow-ups efficiently. ...
Posted
10 days ago
  • Candidates will be responsible for full spectrum of shipping document process including generating a complete flow of work in the export and / or import documentation.
  • Ensure prompt delivery to the buyer.
  • Knowledge with Letter of Credit (LC) preferable. ...
Posted
10 days ago

Kota Damansara

Posted
10 days ago
  • Manage and track service requests, repair schedules, and planned maintenance activities
  • Dispatch field engineers for on-site and remote technical support
  • Act as the primary contact for clients on all service and support matters ...
Posted
10 days ago
  • Execute the digital customer care roadmap, integrating AI, self-service, automation, and omnichannel solutions.
  • Lead implementation and enhancement of digital care platforms and tools.
  • Drive AI-powered initiatives to improve service quality and efficiency. ...
Posted
a month ago
  • Respond to customer enquiries through WhatsApp, phone calls, online marketplaces and other communication channels.
  • Assist customers with laptop and computer product enquiries, availability, pricing and order status.
  • Handle pre-sales and basic after-sales enquiries. ...
Posted
18 days ago