Collaborate with sales representatives to manage and prioritize leads, ensuring efficient follow-up. Maintain accurate records of customer interactions and sales activities using RM software. Prepare and process sales orders, and invoices as needed.
Responsible for handling customer's complaints, regulating the relationship between customers and the company, answer the customer's inquiry& customer's specific requirements
To respond the customer questions, and solve the problem as main. Just communicate with the customer via text, no need phone communicate.
Good communication skills and positive attitude to deal with the customer, and cooperatewith other departments to solve the problem of customer
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