Customer Experience Jobs in Selangor - October 2026 - Urgent Hiring

Head of CX Tech - Solutions Head of CX Tech - Solutions

Lead, manage and motivate a team of Customer Success Managers to achieve team and individual objectives.
Mentor, coach and provide continuous guidance and support to CSMs to improve their performance and professional development.
Set clear expectations, KPIs and performance standards for the team. ...

Posted

23 days ago

CelcomDigi

Senior CX QA - Governance Specialist (Projects) Senior CX QA - Governance Specialist (Projects)

Innovative and Customer-Centric: Passionate about leveraging technology to enhance customer experience and drive service innovation.
Collaborative Leader: Skilled at working cross-functionally and managing diverse stakeholders to achieve common goals.
Analytical and Data-Driven: Uses metrics and insights to evaluate impact, solve problems, and guide decisions. ...

Posted

16 days ago

CelcomDigi Berhad

Demand - Customer Service Manager Demand - Customer Service Manager

Develop the CX QA & Governance strategic plan and project roadmap, translating priorities into milestones, owners, timelines, and success measures.
Lead the planning and execution of the VOC implementation for NPS and CSAT, including requirements, business rules, testing, launch readiness, and adoption.
Govern Feedback Management processes to ensure survey data, reporting, and insights are accurate, timely, and actionable. ...

Posted

7 days ago

NS BlueScope Malaysia

Junior Sales Representative Junior Sales Representative

Kapar

Development and management of efficient and effective order management system and process.
Drive Delivery Performance and Leadtime Performance.
Develop and execute robust inventory model. ...

Posted

25 days ago

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Per Month

Fresh Graduates

Near Train Station

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Assistant Manager, Critical Complaint Management Assistant Manager, Critical Complaint Management

Posted

5 months ago

Proton New Energy Technology Sdn Bhd

Customer Partner Customer Partner

Subang Jaya

Manage and monitor customer complaints received through multiple channels including call centre, email, social media, dealer network, and regulatory bodies.
Ensure all complaints are properly logged, categorized, and tracked in the CRM system with complete documentation and case history.
Handle complex, high-impact, and sensitive complaints that may involve reputational risk, regulatory matters, or potential legal escalation. ...

Posted

22 days ago

Roche

Customer Partner Customer Partner

Lead the complete sales process including prospecting, qualification, closing, contracting, implementation, and ensuring high-standard after-sales support through solution/consultative selling
Build long-term, value-based customer relationships by continuously uncovering changing needs, improving customer experience, and adding value through creative solutions
Establish credibility with stakeholders by demonstrating business acumen, professional expertise, and adapting one's communication style to align with customers' working styles ...

Posted

a month ago

Roche

Service Excellence - Governance Specialist Service Excellence - Governance Specialist

Responsible in solution/technical/consultative selling
Leads sales process including prospecting, qualification, quantification, needs assessment, competitive differentiation, presentation, closing, contracting and implementation and ensuring after sales support is maintained and of the highest standard
Build long-term value-based relationships through continuously uncovering customers’ changing needs, improving customer experience, anticipating new opportunities for their business in the future and adding values through creative solutions / products ...

Posted

a month ago

CelcomDigi

Executive - Operations - Customer Services (Business Channels) Executive - Operations - Customer Services (Business Channels)

Operational Process Governance
Govern and maintain end-to-end CX operational processes and documentation.
Review processes to identify gaps, risks and improvement opportunities. ...

Posted

a month ago

Hong Leong Bank Berhad

Sales Representative Sales Representative

Shah Alam

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...

Posted

a month ago

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Per Month

Fresh Graduates

Near Train Station

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Inside Sales Representative Inside Sales Representative

Posted

5 months ago

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Per Month

Fresh Graduates

Near Train Station

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Sales Associate Sales Associate

Posted

5 months ago

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Per Month

Fresh Graduates

Near Train Station

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Beauty Expert ( Jusco Cheras Selatan ) Beauty Expert ( Jusco Cheras Selatan )

Posted

5 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( Jusco Cheras Selatan ) Beauty Expert ( Jusco Cheras Selatan )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( Jusco Cheras Selatan ) Beauty Expert ( Jusco Cheras Selatan )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( KSL KLANG MALL ) Beauty Expert ( KSL KLANG MALL )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( SHAFTSBURY SQUARE ) Beauty Expert ( SHAFTSBURY SQUARE )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Cyberjaya, Selangor

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( AEON Mahkota Cheras ) Beauty Expert ( AEON Mahkota Cheras )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( KSL KLANG MALL ) Beauty Expert ( KSL KLANG MALL )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( AEON Mahkota Cheras ) Beauty Expert ( AEON Mahkota Cheras )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( AEON Mahkota Cheras ) Beauty Expert ( AEON Mahkota Cheras )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( SHAFTSBURY SQUARE ) Beauty Expert ( SHAFTSBURY SQUARE )

Be an early applicant!

Posted

6 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Per Month

Cyberjaya, Selangor

Near Train Station

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Print Care Assistant (1 year Contract) Print Care Assistant (1 year Contract)

Be an early applicant!

Posted

6 months ago

Canon Marketing (Malaysia) Sdn Bhd

Customer Service Executive - Sales Coordinator - Operation Executive Customer Service Executive - Sales Coordinator - Operation Executive

Shah Alam

Provide administrative support to the Print Services team.
Handle calls, emails, and service enquiries promptly and professionally.
Process and track print service requests and orders. ...

Posted

10 hours ago

THI LOGISTICS (MALAYSIA) SDN BHD

Sales Administrator - Sales Support Sales Administrator - Sales Support

Klang

Accelerate your logistics skills by managing end-to-end air and ocean import-export tasks, including documentation, carrier coordination, customs touchpoints, and delivery monitoring. Gain practical exposure to shipment lifecycles that hiring managers value.
Broaden commercial knowledge through hands-on costing, billing and revenue verification for each shipment. Learn how pricing decisions and margin checks affect customer quotes and company performance.
Build stronger client relationships by taking ownership of enquiries and complaint resolution via email and phone. Coordinate with freight agents and carriers to keep customers informed and reduce follow-up work. ...

Posted

5 days ago

Noble Wall Interiors (M) Sdn Bhd

SALES AMBASSADOR (SUNWAY) (FULL TIME) SALES AMBASSADOR (SUNWAY) (FULL TIME)

Shah Alam

The Sales Administrator / Sales Support provides administrative and operational support to the sales team to ensure efficient sales processes and excellent customer service. The role includes preparing quotations, processing sales orders, coordinating with customers, suppliers, warehouse and logistics, maintaining accurate sales records, and supporting residential and commercial fit-out projects.

Posted

9 hours ago

Abeaute Sdn Bhd

Operations Senior Executive Operations Senior Executive

Sunway City

Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.
Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the LUSH values

Posted

16 days ago

Engage Life

Sales Assistant - iTworld, Digital Mall PJ Sales Assistant - iTworld, Digital Mall PJ

Lead the planning and execution of corporate wellness campaigns, events, and programmes that align with clients’ wellness strategies and objectives.
Manage end-to-end project and event operations, including timelines, logistics, vendors, resources, on-site execution, and post-event follow-up.
Work closely with clients to understand their needs and objectives, and develop suitable wellness initiatives, programmes, and engagement activities. ...

Posted

8 days ago

SNS Network (M) Sdn Bhd