Customer Management Jobs in Johor - September 2026 - Urgent Hiring
Showing 44 jobs results for
"customer management"
in Johor
MYR3,200 - MYR3,600 Per Month
Tebrau, Johor
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
10 days ago
MYR3,500 - MYR5,000 Per Month
- Manage outlet operations, sales and business performance
- Manage inventory, stock and wastage control
- Ensure food quality, customer service and manpower management ...
Posted
14 days ago
MYR8,000 - MYR8,001 Per Month
- Customer Relationship Management
- Ensuring Smooth and Efficient Daily Operations
- Risk Management & Complaint Resolution ...
Posted
a month ago
MYR8,000 - MYR8,001 Per Month
- Customer Relationship Management
- Ensuring Smooth and Efficient Daily Operations
- Risk Management & Complaint Resolution ...
Posted
a month ago
MYR3,500 - MYR5,000 Per Month
- Manage outlet operations, sales and business performance
- Manage inventory, stock and wastage control
- Ensure food quality, customer service and manpower management ...
Be an early applicant!
Posted
14 days ago
Undisclosed
- Connect with his/her team members to discuss and make business decisions on daily basis.
- Responsible for monitoring both internal and external KPIs.
- Work closely with the Medical Marketer on on-ground activations and with the SFE Lead on business analytics. ...
Be an early applicant!
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
- Communicate with job seekers to understand their experience, skills and job preferences
- Recommend suitable Singapore job opportunities to candidates
- Source and attract potential candidates through various recruitment channels ...
Be an early applicant!
Posted
18 days ago
MYR3,500 - MYR5,000 Per Month
- Manage outlet operations, sales and business performance
- Manage inventory, stock and wastage control
- Ensure food quality, customer service and manpower management ...
Be an early applicant!
Posted
a month ago
Undisclosed
- Connect with his/her team members to discuss and make business decisions on daily basis.
- Responsible for monitoring both internal and external KPIs.
- Work closely with the Medical Marketer on on-ground activations and with the SFE Lead on business analytics. ...
Be an early applicant!
Posted
a month ago
Undisclosed
- Connect with his/her team members to discuss and make business decisions on daily basis.
- Responsible for monitoring both internal and external KPIs.
- Work closely with the Medical Marketer on on-ground activations and with the SFE Lead on business analytics. ...
Be an early applicant!
Posted
2 months ago
Undisclosed
- Connect with his/her team members to discuss and make business decisions on daily basis.
- Responsible for monitoring both internal and external KPIs.
- Work closely with the Medical Marketer on on-ground activations and with the SFE Lead on business analytics. ...
Be an early applicant!
Posted
2 months ago
MYR8,000 - MYR8,001 Per Month
- Customer Relationship Management
- Ensuring Smooth and Efficient Daily Operations
- Risk Management & Complaint Resolution ...
Posted
a month ago
MYR8,000 - MYR8,001 Per Month
- Customer Relationship Management
- Ensuring Smooth and Efficient Daily Operations
- Risk Management & Complaint Resolution ...
Posted
a month ago
MYR8,000 - MYR8,001 Per Month
- Customer Relationship Management
- Ensuring Smooth and Efficient Daily Operations
- Risk Management & Complaint Resolution ...
Posted
a month ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
MYR8,000 - MYR8,001 Per Month
- Customer Relationship Management
- Ensuring Smooth and Efficient Daily Operations
- Risk Management & Complaint Resolution ...
Posted
a month ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
MYR5,000 - MYR6,000 Per Month
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Tebrau, Johor
- Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.
- Strategic Operational Flow: Oversee the day-to-day operational flow of CARSOME Consultants for both purchasing and selling vehicles, ensuring seamless execution and maximizing every transaction opportunity.
- Lead Generation & Conversion: Implement and refine highly effective lead generation and follow-up processes to maximize conversion rates for potential car sellers and buyers. ...
Be an early applicant!
Posted
2 months ago
MYR4,000 - MYR6,000 Per Month
- Lead the team to achieve and exceed sales targets and KPIs
- Analyze sales reports and market trends to identify opportunities for growth
- Support customer growth by improving how we use our CRM and connect with prospects ...
Posted
3 months ago
MYR3,200 - MYR3,600 Per Month
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
10 days ago
MYR3,200 - MYR3,600 Per Month
Tebrau, Johor
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
10 days ago
MYR3,200 - MYR3,600 Per Month
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
10 days ago
MYR3,200 - MYR3,600 Per Month
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
10 days ago
MYR3,200 - MYR3,600 Per Month
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
10 days ago
MYR3,500 - MYR5,000 Per Month
- Manage outlet operations, sales and business performance
- Manage inventory, stock and wastage control
- Ensure food quality, customer service and manpower management ...
Posted
14 days ago
MYR3,500 - MYR5,000 Per Month
- Manage outlet operations, sales and business performance
- Manage inventory, stock and wastage control
- Ensure food quality, customer service and manpower management ...
Posted
14 days ago
MYR3,500 - MYR5,000 Per Month
- Manage outlet operations, sales and business performance
- Manage inventory, stock and wastage control
- Ensure food quality, customer service and manpower management ...
Posted
14 days ago
MYR3,500 - MYR5,000 Per Month
- Manage outlet operations, sales and business performance
- Manage inventory, stock and wastage control
- Ensure food quality, customer service and manpower management ...
Posted
14 days ago
MYR4,000 - MYR6,000 Per Month
- Lead the team to achieve and exceed sales targets and KPIs
- Analyze sales reports and market trends to identify opportunities for growth
- Support customer growth by improving how we use our CRM and connect with prospects ...
Posted
3 months ago