Job Description:

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.

b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. ...

Job Description:

Liaise with Client’s Project representative in all project activities and to be properly recorded;

Ensure Shipping Instruction issued by the client is correct and accurate before executing the shipment; ...

Listening

Phone Skills

Customer service ...

Customer service

Product Knowledge

Problem Solving ...