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Customer Relations Jobs in Federal Territory - September 2026 - Urgent Hiring
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Manage Alert
Undisclosed
KL City
- The Sales Associate cum Cashier supports the store objectives by delivering excellent customer service and maintaining designated sections. This role is critical in maximizing store sales targets while ensuring customer satisfaction. The individual will process transactions efficiently and uphold standards across store areas, engaging in training and development for continuous improvement.
- Maintain responsibility for designated sections of the store, ensuring folding and displaying are up to standard.
- Ensure good housekeeping standards are maintained on the shop floor and cash desk throughout the day. ...
Posted
14 days ago
Undisclosed
KL City
- Process staffing needs at cluster level understanding specific engagement requirements and coordinating prioritization between Product lines
- In close cooperation with the Client Service leadership, assign resources to client engagements based on predefined criteria targeting optimization of resource utilization across clusters and markets
- Manage settings in the internal systems through all phases of the engagement lifecycle ...
Posted
22 days ago
Assistant Supervisor at Watsons Taman Pertama, Cheras Assistant Supervisor at Watsons Taman Pertama, Cheras
Watson's Personal Care Stores Sdn Bhd
MYR1,700 - MYR1,700 Per Month
KL City
- WE ARE HIRING – PERSONAL CARE ASSISTANT
- Kuala Lumpur (Opening Soon!)
- Interested candidates, please contact Ms Sarah at 016-208 8215 ...
Posted
14 days ago
MYR1,700 - MYR1,850 Per Month
KL City
- Health insurance
- Maternity leave
- Meal allowance ...
Posted
14 days ago
Undisclosed
KL City
- :Campaign Delivery: Manage day-to-day digital marketing campaigns to ensure they are delivered on time, within budget, and hit target metrics
- .Client & Partner Management: Maintain strong relationships with clients, handle communication, and manage administrative steps like invoicing and project tracking
- .Project Coordination: Work closely with content, tech, and data teams to prepare project briefs, track progress, and build performance reports for clients ...
Posted
22 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. ...
Posted
22 days ago
Undisclosed
KL City
- Receive, inspect, and record incoming construction materials, hardware products, and supplies.
- Arrange and store goods systematically to ensure easy identification and retrieval.
- Assist in stock control activities, including stock counting, stock reconciliation, and inventory updates. ...
Posted
22 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Provide good customers service to customers
- Willing to interacts with customer, answer customer enquiry and build relationship
- Cashiering-being responsible for processing cash and card payments ...
Posted
23 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
23 days ago
Undisclosed
KL City
- Ensure exceptional service by managing and resolving escalations and complex issues that arise during service delivery, ensuring timely and effective solutions, and acting as the primary contact for stakeholders across fuel and enterprise solutions accounts in resolving issues.
- Ensure the timely and effective delivery of services in accordance with contractual agreements and client/customer expectations with periodic tracking and analyzing service performance metrics, such as uptime, response times, and customer satisfaction, to ensure seamless service execution.
- Foster strong relationships with key internal/ external stakeholders, ensure a high level of customer satisfaction and conduct regular meetings and reviews with vendors/ dealers to discuss performance, address concerns, and identify opportunities for further collaboration. ...
Posted
15 days ago
Health Lane Family Pharmacy Sdn Bhd
MYR1,700 - MYR2,000 Per Month
KL City
- Provide good customers service to customers
- Willing to interacts with customer, answer customer enquiry and build relationship
- Cashiering-being responsible for processing cash and card payments ...
Posted
15 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Provide good customers service to customers
- Willing to interacts with customer, answer customer enquiry and build relationship
- Cashiering-being responsible for processing cash and card payments ...
Posted
15 days ago
Info Tech Systems Integrators (M) Sdn Bhd
MYR3,000 - MYR3,200 Per Month
KL City
- Serve as the first point of contact for clients, handling support request and system-related questions over the phone and by email.
- Resolve client’s technical issues in a timely and professional manner.
- Perform accurate and appropriate system configuration for software issues. ...
Posted
16 days ago
Undisclosed
KL City
- Directs activities to research best practices, establish metrics and collect and analyze CHUBB customer complaint management end to end process which involves following up with internal departments, Agents, Partners and customers directly.
- Must have excellent complaint resolution skills and a high level of patience when dealing with disgruntled customers via email, chat and walk in customers. Strong communication skills are also vital for this job. It is critical that you are comfortable working in a fast-paced environment.
- Lead complaint management process from teams across Contact Center, Customer Service. Quality Assurance, Claims Support and collaborate cross functionally across all other touch points or departments within Chubb Malaysia. ...
Posted
16 days ago
Undisclosed
KL City
- Delivers sales target for deposit, bancassurance, unit trust and lending products.
- Identifies customer needs and provides financial solutions accordingly.
- Attends customers' enquiry on branch products and services and feedback. ...
Posted
23 days ago
Undisclosed
KL City
- Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
- Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
- Leads implementation of Company initiatives and support full operation of the business ...
Posted
24 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
3 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
2 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
2 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
2 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
2 days ago
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