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Customer Relations Jobs in Federal Territory - September 2026 - Urgent Hiring
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"customer relations"
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Jangan lepaskan peluang untuk kerja Customer Relations terkini! di Federal Territory
Urus Pemberitahuan
Undisclosed
KL City
- Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
- Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
- Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
14 days ago
Undisclosed
KL City
- Manage inbound calls and outbound calls by providing optimum service to customers.
- Resolve customer service enquiries and issues promptly, ensure effective and timely follow up.
- Maintain and ensure customers’ records are updated into customer database accurately. ...
Posted
14 days ago
Undisclosed
KL City
- Provide high-quality customer support via ticketing system, chat, and email.
- Triage and respond to incoming client enquiries and requests promptly, gathering necessary information to assess urgency and impact.
- Resolve client issues or escalate appropriately while ensuring responses and resolutions meet agreed SLAs. ...
Posted
14 days ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
Undisclosed
KL City
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a day ago
MYR2,500 - MYR3,500 Sebulan
KL City
- Respond to customer inquiries, feedback, and complaints across phone, email, social media, and in-person channels in a polite and professional manner
- Resolve ticketing, booking, refund, and general service issues promptly and accurately
- Maintain a strong understanding of FST's promotions, ticketing policies, and cinema operations to give customers accurate information ...
Posted
14 days ago
MYR2,500 - MYR3,500 Sebulan
KL City
- Handle customer inquiries from multiple channels (WhatsApp, email, Shopee, Lazada, TikTok, website, etc.)
- Monitor and update the Customer Service Tracker – ensure pending cases are followed up and resolved
- Liaise with warehouse, stores, and courier partners to solve customer delivery or product issues ...
Posted
14 days ago
MYR3,000 - MYR3,300 Sebulan
KL City
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
- Provide support on additional banking or financial products as assigned.
- Deliver prompt, accurate, and courteous service to ensure a positive customer experience. ...
Posted
14 days ago
Undisclosed
KL City
- Japanese Customer Support Executive – Kuala Lumpur!
- KL Sentral, Kuala Lumpur
- Full-Time ...
Posted
15 days ago
Undisclosed
KL City
- E2E Order Management and processing in SAP for assigned subregion/customer groups/key accounts (including intercompany orders) with products ship-from respective central DC.
- Coordinate with logistics, transportation and DC teams to ensure on time in full delivery of the customer orders, paying close attention to ordering terms & conditions (e.g. SEA or AIR) and accounts with specific requirements (e.g. customers on FCA incoterms)
- Ensure that minimum shelf-life requirements are properly maintained in the WMS (Warehouse Management System) and only products with the acceptable remaining shelf-life are sent to customers. ...
Posted
15 days ago
MYR1,700 - MYR2,500 Sebulan
- Assist customers with inquiries, requests, and complaints.
- Provide accurate information about products and services.
- Handle customer orders and follow up on issues. ...
Posted
22 days ago
MYR2,400 - MYR2,400 Sebulan
KL City
- Diploma/Advanced Diploma (Required)
- What You'll Do:
- Assist new and existing customers with their enquiries ...
Posted
16 days ago
MYR2,400 - MYR2,400 Sebulan
KL City
- Diploma/Advanced Diploma (Required)
- What You'll Do:
- Assist new and existing customers with their enquiries ...
Posted
16 days ago
Undisclosed
KL City
- Build and deliver training programs that strengthen customer service quality, compliance, and operational efficiency.
- Identify training needs and design engaging learning experiences for CS teams.
- Equip staff with deep knowledge of fintech products (e-wallet, credit, insurance, loan servicing) and dispute management processes. ...
Posted
16 days ago
MYR3,000 - MYR3,600 Sebulan
- Cell phone reimbursement
- Free parking
- Health insurance ...
Posted
a day ago
Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )
MYR2,200 - MYR2,200 Sebulan
KL City
- Attend to all inbound calls, live chat, and e-mails from customers.
- Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information.
- Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. ...
Posted
a day ago
MYR3,000 - MYR3,600 Sebulan
- Cell phone reimbursement
- Free parking
- Health insurance ...
Posted
a day ago
MYR3,000 - MYR3,000 Sebulan
- Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
- Provide internal sales support which includes preparing quotation, confirmation orders, delivery order, invoices and other relevant documents.
- Assist sales order processing and follow up on delivery status of orders and track on collection. ...
Posted
a day ago
Undisclosed
KL City
- Provide technical support (including Avaya level 1 voice support) to onsite and remote users.
- Install, configure, and support (IMAC) end-user devices.
- Manage/monitor IT Service Desk Incidents and Service Request via the call management system. ...
Posted
a day ago
Undisclosed
KL City
- Two years of experience within an IT support team
- ITIL foundation certified.
- Communicate clearly and effectively.
Posted
a day ago
MYR3,500 - MYR4,500 Sebulan
KL City
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
a day ago
Undisclosed
KL City
- We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
- Participate in service and products improvement projects and drive project deliverables on a case-by-case basis
- Rotations for weekends/public holidays with leave & pay compensation. ...
Posted
a day ago
Undisclosed
KL City
- Engaging with clients via email and phone to resolve inquiries and build rapport
- Assist the Order to Cash team in improving documentation and procedures
- Collaborate with various departments to achieve team goals ...
Posted
2 days ago
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