Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions via phone, email, and in-person interactions.
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Manage meter billing operations by accurately recording meter readings, processing e-invoices, and submitting billing information through customer portals in a timely manner.