Monitor, track and record key metrics across all social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn, etc.): views, engagement, follower growth, reach, conversions and traffic sources
Compile weekly/monthly performance reports; analyse trends, audience behaviour and content performance to deliver actionable insights
Identify strengths/weaknesses in content performance and suggest improvements to boost growth and engagement
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Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, according to established recipes and quality standards.
Operate and maintain coffee brewing equipment, grinders, and other related tools, ensuring cleanliness and proper functioning.
Provide excellent customer service by greeting customers, taking orders accurately, and addressing inquiries or concerns promptly and professionally.
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