To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently.
Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.
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Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
Able to travel to various locations within the designated territory
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
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Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
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Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
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