Customer Service Excellence Jobs in Selangor - June 2026 - Urgent Hiring

Customer Service Representative (Mandarin) Customer Service Representative (Mandarin)

Puchong, Selangor

Dekat Stesen Tren

Minimum Diploma or Bachelor’s Degree in Business, Hospitality, F&B Management, or related field.
Minimum 5 years of experience in F&B or retail chain operations management.
Experience handling multiple outlets and managing Outlet Managers is required. ...

Reporting Coffee Brew

Posted

19 days ago

Boleh Sembang

Cadvision Systems Sdn Bhd

MYR2,500 - MYR3,500 Sebulan

Graduan Baru

Sales Support Customer Relationship Management (CRM)

Dekat Stesen Tren

Gather information about software and subscription entitlement usage by reaching out to customers.
Obtain feedback on Customer Satisfaction Scores (CSAT).
Track renewal status and encourage customer renewal. ...

Posted

23 days ago

Boleh Sembang

Healthcare Customer Care Specialist Healthcare Customer Care Specialist

Company Confidential

MYR2,500 - MYR5,000 Sebulan

Dekat Stesen Tren

Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...

Medical Receptionist Medical Receptionist

Posted

a month ago

Boleh Sembang

Company Confidential

MYR2,500 - MYR5,000 Sebulan

Dekat Stesen Tren

Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...

Clinic Front Desk Associate Clinic Front Desk Associate

Posted

a month ago

Boleh Sembang

Company Confidential

MYR2,500 - MYR5,000 Sebulan

Dekat Stesen Tren

Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...

Patient Service Representative Patient Service Representative

Posted

a month ago

Boleh Sembang

Company Confidential

MYR2,500 - MYR5,000 Sebulan

Dekat Stesen Tren

Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...

Senior Manager-Service Excellence Senior Manager-Service Excellence

Posted

a month ago

AIA Shared Services

Undisclosed

Senior Manager-Service Excellence Senior Manager-Service Excellence

Cyberjaya

Identify and pursue new business opportunities within the shared services environment, including value-added services and strategic partnerships.
Build and commercialize business and service models, ensuring offerings are tailored to evolving LBU, Group Office and market needs.
Develop and execute growth strategies that aligned with organizational priorities and transformation objectives. ...

Posted

a month ago

AIA

Undisclosed

Manager, Customer Happiness Manager, Customer Happiness

Cyberjaya

FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. ...

Posted

a month ago

ZUS COFFEE

Undisclosed