Customer Service Excellence Jobs in Wp Kuala Lumpur - August 2026 - Urgent Hiring
Showing 81 jobs results for
"customer service excellence"
in Wp Kuala Lumpur
Chat Available
MYR15,000 - MYR20,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- We are seeking a highly experienced and dynamic Store General Manager to lead and oversee the operations of our luxury retail store. This role requires a strategic leader with strong business acumen, exceptional customer service standards, and the ability to drive sales and operational excellence.
- Key Responsibilities:-Store Operations & Compliance: Assist the Managing Director in managing the store’s daily operations, ensuring efficiency, adherence to SOPs, and compliance with company policies and procedures.-Sales & KPI Achievement: Drive monthly and annual sales, inventory, and other key store performance
- -Financial & Budget Management: Collaborate closely with the Managing Director on annual budgeting, monitor expenditures, analyze variances, and implement corrective actions to optimize store profitability.-Customer Experience & Japanese Hospitality: Lead and develop a strong service-oriented team, ensuring exceptional customer service aligned with Japanese hospitality standards. Handle complex customer service issues, including complaints, returns, repairs, and after-sales support.-Team Leadership & Development: Recruit, train, and develop a high-performing team, fostering a positive work environment and ensuring continuous staff development.-Luxury Brand Expertise: Maintain the store’s premium brand image, ensuring all team members uphold luxury retail standards in service, presentation, and customer engagement.-Operations Working Hours: Adapt to business needs, including occasional extended hours, weekends, and holidays.
Posted
20 days ago
Chat Available
Shift Leader - Pavilion Bukit Jalil
MYR2,300 - MYR2,700 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Posted
2 days ago
Chat Available
Up to MYR9,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Minimum 5 years of retail experience, with at least 2 years in a managerial / team lead role (luxury or jewellery industry preferred).
- Analytical and results-driven with sound commercial acumen.
- Experience in supporting activations and CRM events. ...
Posted
a day ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
6 days ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
6 days ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
6 days ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
6 days ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
10 days ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
10 days ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
10 days ago
MYR1,700 - MYR3,000 Per Hour
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Be an early applicant!
Posted
10 days ago
Chat Available
MYR4,200 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Posted
20 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Minimum 3 years and above experience in retail/beauty/wellness management
- * Strong leadership and sales skills
- * Able to work weekends and public holidays ...
Posted
2 months ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Lead, coach, and mentor the Level 1 Support team to deliver exceptional service.
- Conduct regular team meetings and one-on-one coaching sessions.
- Monitor team performance and provide constructive feedback to enhance productivity and service quality. ...
Posted
20 days ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
10 days ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
10 days ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
10 days ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
10 days ago
MYR2,000 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Minimum 3 years and above experience in retail/beauty/wellness management
- * Strong leadership and sales skills
- * Able to work weekends and public holidays ...
Be an early applicant!
Posted
a day ago
MYR2,000 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Minimum 3 years and above experience in retail/beauty/wellness management
- * Strong leadership and sales skills
- * Able to work weekends and public holidays ...
Be an early applicant!
Posted
a day ago
MYR2,000 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Minimum 3 years and above experience in retail/beauty/wellness management
- * Strong leadership and sales skills
- * Able to work weekends and public holidays ...
Be an early applicant!
Posted
a day ago
MYR4,200 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Be an early applicant!
Posted
6 days ago
MYR4,200 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Be an early applicant!
Posted
20 days ago
Up to MYR9,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Minimum 5 years of retail experience, with at least 2 years in a managerial / team lead role (luxury or jewellery industry preferred).
- Analytical and results-driven with sound commercial acumen.
- Experience in supporting activations and CRM events. ...
Be an early applicant!
Posted
19 days ago
Up to MYR9,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Minimum 5 years of retail experience, with at least 2 years in a managerial / team lead role (luxury or jewellery industry preferred).
- Analytical and results-driven with sound commercial acumen.
- Experience in supporting activations and CRM events. ...
Be an early applicant!
Posted
19 days ago
Up to MYR9,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Minimum 5 years of retail experience, with at least 2 years in a managerial / team lead role (luxury or jewellery industry preferred).
- Analytical and results-driven with sound commercial acumen.
- Experience in supporting activations and CRM events. ...
Be an early applicant!
Posted
19 days ago
MYR2,300 - MYR2,700 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Be an early applicant!
Posted
a month ago
MYR2,300 - MYR2,700 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Be an early applicant!
Posted
a month ago
MYR2,300 - MYR2,700 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Posted
a month ago
MYR2,300 - MYR2,700 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Posted
a month ago