13 Customer Service Excellence Jobs - June 2026 - Urgent Hiring
Showing 13 jobs results for
"customer service excellence"
Chat Available
Company Confidential
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
- Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
- Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...
Posted
a month ago
Chat Available
Company Confidential
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
- Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
- Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...
Posted
a month ago
Chat Available
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
- Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
- Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...
Posted
5 days ago
Chat Available
Company Confidential
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
- Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
- Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...
Posted
a month ago
Chat Available
Company Confidential
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
- Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
- Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...
Posted
a month ago
Chat Available
Company Confidential
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Lead Conversion & Online Sales • Omni-channel Engagement: Proactively manage and qualify leads from all digital platforms (WhatsApp, TikTok, IG, XHS, and incoming calls). • Outbound Excellence: Conduct high-volume outbound calls to introduce QL Clinic’s specialized treatments and generate consultations. • Persuasive Consultation: Understand patient concerns to offer ideal trial solutions, effectively addressing objections to secure the appointment bookings.
- Clinical Front Desk & Patient Flow • Patient Concierge: Professionally attend to walk-in and call-in patients using approved clinical scripts to ensure brand consistency. • Operational Coordination: Manage the registration of new patients, maintain the appointment calendar, and coordinate patient movement to treatment rooms to ensure a seamless, "zero-wait" experience. • Digital Management: Utilize our customized clinic management system for all records; QL Clinic operates a paperless environment.
- Performance & Reporting • Target Achievement: Consistently meet or exceed patient turn up requirement. • Data Integrity: Accurately record all client interactions and follow-ups within the CRM. • Reporting: Prepare regular reports on lead quality, conversion rates, and patient feedback to assist the marketing team in refining strategies. ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
- Consistently deliver customer service in accordance with our customer service standards.
- Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
- Help in maintaining reasonable dispensary stock levels ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
- Consistently deliver customer service in accordance with our customer service standards.
- Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
- Help in maintaining reasonable dispensary stock levels ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
- Consistently deliver customer service in accordance with our customer service standards.
- Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
- Help in maintaining reasonable dispensary stock levels ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
- Consistently deliver customer service in accordance with our customer service standards.
- Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
- Help in maintaining reasonable dispensary stock levels ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
- Consistently deliver customer service in accordance with our customer service standards.
- Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
- Help in maintaining reasonable dispensary stock levels ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
- Consistently deliver customer service in accordance with our customer service standards.
- Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
- Help in maintaining reasonable dispensary stock levels ...
Posted
a month ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
- Consistently deliver customer service in accordance with our customer service standards.
- Respond to face to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups
- Help in maintaining reasonable dispensary stock levels ...
Posted
a month ago