If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Respond promptly and professionally to customer inquiries regarding residential solar PV cleaning and maintenance services through telephone calls, WhatsApp, and email.
Provide accurate information on service packages, pricing, and scheduling availability.
Plan, organize, and coordinate daily, weekly, and monthly service schedules for the technical team.
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Respond promptly and professionally to customer enquiries via WhatsApp, social media, live chat, marketplace chat, phone calls, and email
Assist customers with order placements, payment verification, delivery tracking, product enquiries, exchanges, returns, refunds, and after-sales support
Handle customer complaints professionally and provide effective solutions to ensure customer satisfaction
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Proven leadership and executive management experience, including strategic planning, organizational leadership, and decision-making in a corporate or startup environment.
Strong business development, partnership management, and stakeholder engagement skills, with the ability to build and maintain high-impact corporate and industry relationships.
Financial acumen, including experience with budgeting, financial analysis, and performance management to ensure sustainable growth and profitability.
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