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1,300+ Customer Service Executive Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer service executive"
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Undisclosed
Malaysia
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
Malaysia
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
MYR2,500 - MYR2,500 Sebulan
KL City
- Handling of calls via the call channel within the target service KPI. Ensure all enquiries and service requests are handled completely, providing first contact resolution or to follow up and resolve within the agreed TAT with customer. For cases that require more time to resolve, ensure customers are kept informed on the status until it's resolved.
- To track & report all incoming calls following the standard tracking procedure daily and on monthly basis.
- All calls must be handled in a professional manner and adhere to the quality guide in responding to emails & chats. ...
Posted
3 days ago
MYR2,600 - MYR3,000 Sebulan
- Respond to customer enquiries via phone, email, and WhatsApp.
- Handle customer complaints professionally and provide timely resolutions.
- Coordinate with internal departments to ensure smooth service delivery. ...
Posted
21 days ago
MYR2,600 - MYR3,000 Sebulan
- Respond to customer enquiries via phone, email, and WhatsApp.
- Handle customer complaints professionally and provide timely resolutions.
- Coordinate with internal departments to ensure smooth service delivery. ...
Posted
21 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
16 days ago
SPERTON India - Where Great People Meet
Undisclosed
- Handle back-end customer service cases including complaints, shipment enquiries, and follow-ups received via phone, email, chat, and WhatsApp.
- Investigate shipment issues by coordinating with Network, Ground Operations, and Customer Operations Post Sales teams.
- Provide customers with timely and accurate updates on the status and resolution of their cases. ...
Posted
8 days ago
BE International Marketing Sdn Bhd
Undisclosed
KL City
- Provide front desk/counter customer service, attending to inquiries and delivering a professional customer experience.
- Handle sales transactions and payments accurately.
- Manage POS transactions, perform daily reconciliations, and prepare closing reports. ...
Posted
8 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
17 days ago
RECRUIT EXPRESS PTE LTD
SGD2,800 - SGD2,800 Sebulan
Singapore
- • Book Contracts/Orders according to customer’s request
- • Checked that customer’s PO pricing are in line with quotation or prior agreement, else rework on pricing calculation to get approval before sending order confirmation to customer.
- • Co-ordinate with factory to get special price updated into system ...
Posted
9 days ago
LEE HUAT SEAFOOD PTE. LTD.
SGD2,600 - SGD2,600 Sebulan
Singapore
- Process customer orders and prepare accurate delivery orders and quotations to ensure timely fulfillment
- Manage invoicing and maintain account documentation to support financial accuracy
- Respond promptly to customer enquiries and correspondence to maintain strong client relationships ...
Posted
9 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
17 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
Geylang
- Be a part of the service delivery team which plans, promotes, and executes quality service delivery to enhance customer experience at IPOS Group;
- Review customer service processes to ensure they meet evolving needs;
- Work with stakeholders, use technology for resolutions and implement initiatives to improve service experience and customer satisfaction; ...
Posted
3 days ago
STANDARD FOOD SOLUTIONS SDN BHD (LOCATED KAJANG & SKUDAI)
MYR3,000 - MYR5,000 Sebulan
- Additional leave
- Free parking
- Opportunities for promotion ...
Posted
14 days ago
Senior Executive - Customer Service (Service Centre) Senior Executive - Customer Service (Service Centre)
Cycle & Carriage Singapore
Undisclosed
Singapore
- Deliver exceptional aftersales support by providing a professional, seamless and personalised customer experience throughout the vehicle servicing journey.
- Attend to customers' bookings, enquiries, requests and feedback across various communication channels in a timely and professional manner.
- Understand customers' servicing and repair requirements, communicate their needs clearly, and facilitate accurate quotations in collaboration with the Service Advisors. ...
Posted
21 days ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- Reply to customers through chat, WhatsApp and email with clear and empathetic updates.
- Investigate tracking, customs, collection, delivery, billing and claims-related questions using our internal tools.
- Coordinate with carriers and teammates, keep accurate notes and follow through until each case is resolved or handed over properly. ...
Posted
a day ago
Customer Service - Operations Executive (AI-enabled) Customer Service - Operations Executive (AI-enabled)
JUSTSHIP PRIVATE LIMITED
SGD3,000 - SGD3,000 Sebulan
Singapore
- Reply to customers through chat, WhatsApp and email with clear and empathetic updates.
- Investigate tracking, customs, collection, delivery, billing and claims-related questions using our internal tools.
- Coordinate with carriers and teammates, keep accurate notes and follow through until each case is resolved or handed over properly. ...
Posted
17 hours ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- Handle inbound enquiries via phone calls, WhatsApp, and other channels promptly and professionally
- Provide accurate information on OBA programmes, memberships/packages, schedules, pricing, and venue details
- Follow up with leads, build trust, and convert enquiries into trials, class bookings, or membershipsAchieve agreed sales targets and contribute to team growth (commission applies) ...
Posted
3 days ago
Undisclosed
Singapore
- Reply to customers through chat, WhatsApp and email with clear and empathetic updates.
- Investigate tracking, customs, collection, delivery, billing and claims-related questions using our internal tools.
- Coordinate with carriers and teammates, keep accurate notes and follow through until each case is resolved or handed over properly. ...
Posted
2 days ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- Industry/ Organization Type: Design & Manufacture of Material Handling Systems
- Position Title: Customer Service / Sales Support Executive
- Working Location: Gul Circle (Transportation provided) ...
Posted
3 days ago
BAKERY BRERA AND FINE FOODS PTE. LTD.
SGD2,000 - SGD2,000 Sebulan
Singapore
- Provide warm, professional, and attentive service to corporate, walk-in, online, and event customers
- Offer product consultation and recommendations, including value-added information such as allergen awareness and dietary requirements
- Build genuine, long-term relationships with customers and corporate clients ...
Posted
21 days ago
Customer Service Administrator - School Operation Executive Customer Service Administrator - School Operation Executive
DANCEPOINTE EDUCATION GROUP PTE. LTD.
SGD2,100 - SGD2,100 Sebulan
Singapore
- Customer service to parents & general enquiries
- Administration of teachers & students
- Collection of school fees ...
Posted
7 days ago
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