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Customer Service Manager Jobs in Petaling - September 2026 - Urgent Hiring
Showing 46 jobs results for
"customer service manager"
in Petaling
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Manage Alert
Undisclosed
- Lead the end-to-end customer order processing cycle, ensuring timely, accurate, and compliant order fulfilment.
- Manage and coach the Customer Service team to deliver high service standards and achieve operational KPIs.
- Collaborate with Commercial, Planning, Warehouse, Logistics, Finance, and Manufacturing teams to ensure seamless order fulfilment. ...
Posted
a month ago
Undisclosed
- Lead the end-to-end customer order processing cycle, ensuring timely, accurate, and compliant order fulfilment.
- Manage and coach the Customer Service team to deliver high service standards and achieve operational KPIs.
- Collaborate with Commercial, Planning, Warehouse, Logistics, Finance, and Manufacturing teams to ensure seamless order fulfilment. ...
Posted
a month ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
10 hours ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
6 days ago
Undisclosed
- Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
- Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
- Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
20 days ago
Undisclosed
- Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
- Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
- Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
20 days ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
19 days ago
Undisclosed
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
21 days ago
Undisclosed
- O2C & Credit Excellence: Drive order-to-cash efficiency while ensuring the rigorous implementation of credit and collection policies.
- Team Leadership: Inspire, coach, and develop your team of 12 professionals.
- Risk & Business Growth: Collaborate across all divisions and finance teams to balance credit risk with commercial opportunities. ...
Posted
16 days ago
Undisclosed
- Drive strong business fundamentals in HVAC Service operations to maximize customer satisfaction and profit margin. This includes effective planning and deployment of resources, efficient administration of field operations, and active participation in quotes to drive growth.
- Champion service growth by deeply understanding customer needs, market dynamics, and industry trends, while executing strategies that deliver year-on-year revenue and margin growth across recurring and non-recurring revenue streams.
- Lead the Operational Cadence to consistently track progress and manage financial and operational targets for the Service business. Foster strong collaboration within the country Service Delivery team and cross functional stakeholders with aligned goals to analyze performance trends, proactively identify risks and opportunities, and drive strategic actions that maximize business outcomes. ...
Posted
a month ago
Undisclosed
- Drive strong business fundamentals in HVAC Service operations to maximize customer satisfaction and profit margin. This includes effective planning and deployment of resources, efficient administration of field operations, and active participation in quotes to drive growth.
- Champion service growth by deeply understanding customer needs, market dynamics, and industry trends, while executing strategies that deliver year-on-year revenue and margin growth across recurring and non-recurring revenue streams.
- Lead the Operational Cadence to consistently track progress and manage financial and operational targets for the Service business. Foster strong collaboration within the country Service Delivery team and cross functional stakeholders with aligned goals to analyze performance trends, proactively identify risks and opportunities, and drive strategic actions that maximize business outcomes. ...
Posted
a month ago
Undisclosed
- Consolidate the Group Supply Chain reporting by ensuring the quality of the data and respecting the closing deadlines.
- Animate the closing and challenge the stakeholders
- Contribute to develop plan, budget and trend in our scope (costs, inventory, credit, capex, headcount, top KPIs). ...
Posted
6 days ago
MYR4,000 - MYR5,000 Per Month
- Coordinate and oversee after-sales service activities to ensure a positive customer experience.
- Conduct regular customer satisfaction follow-ups after service delivery.
- Monitor customer touchpoints and identify opportunities to improve the customer journey. ...
Posted
17 days ago
Undisclosed
- Define and execute the strategy for regional support domains (WFM, Vendor, and Performance Management) to support scaling across markets.
- Establish regional standards and governance to improve consistency and operational discipline while allowing for local adaptation.
- Advise senior leaders across country and regional teams on operating model decisions and innovate by identifying practical applications for AI and automation. ...
Posted
20 days ago
Accenture Southeast Asia
Undisclosed
- Design, develop and configure AS400 COBOL software modules, interfaces and components
- Lead and mentor junior developers: conduct code reviews, provide technical guidance, and support skill development within the team
- Ability to work in a team environment delivering quality software that meets requirements working to a timeline ...
Posted
13 days ago
Accenture Southeast Asia
Undisclosed
- Design, develop and configure AS400 COBOL software modules, interfaces and components
- Lead and mentor junior developers: conduct code reviews, provide technical guidance, and support skill development within the team
- Ability to work in a team environment delivering quality software that meets requirements working to a timeline ...
Posted
a month ago
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