We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.
We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.
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Account & Relationship Management (Sales)
Your primary targets will be:
- to increase Safran Helicopter Engines business, sales and market share
- to foster the loyalty of your customers, notably through the signature of service contracts
- to steer the financial revenue (invoicing, turnover, gross margin, cash) generated through your market
To achieve your mission, you will be in daily contact with helicopter operators and you will often need to coordinate with local airframers
Frequent overseas travels are required to meet and connect with operators
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The Customer Service Manager r is responsible for overseeing the Customer Service Representative Team and ensure timely, accurate order processing and responding. The Manager will manage and track approved customer RFQ, orders and billing, as well as, work closely with the Contracts team and Program Management organization, to address and resolve any order issues. This job reports to the Sales Support Director.
Summary of Duties:
• Ensure the team processes internal and external customer purchase orders and requests, in a timely manner
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Safran Helicopter Engines is the world’s leading manufacturer of rotorcraft turbines and the only one dedicated exclusively to this market. Operating worldwide, it employs 5,900 people and has more than 2,500 customers in 155 countries, and 21,000 engines in service.
Our client is a SaaS-based B2B fintech enterprise, empowering Financial Institutions globally to make informed, real-time decisions. They specialize in dynamic credit decisioning, sophisticated analytics, seamless onboarding automation, rigorous due diligence, and comprehensive monitoring solutions.
We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.
We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.
...
Join our team as a Customer Service Manager and be at the forefront of delivering exceptional service and support to our valued customers. This role offers the chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.
Key Responsibilities :
'¹ Act as the primary point of contact for existing customer inquiries, feedback, and concerns.
'¹Respond promptly to customer inquiries via phone, email, or in-person meetings (site visit)
'¹Maintenance Contract renewal / upgrade
'¹ Software license renewal
'¹ Upselling for existing customers
'¹ CRM case tracking
'¹ Managing existing customers' support case status
'¹ Build and maintain positive relationships with customers through proactive communication and assistance. Routine sites visit.
'¹Handle customer requests efficiently and effectively, ensuring prompt resolution and follow- up.
'¹ Assist in developing and implementing customer service policies and procedures.
'¹Collaborate with internal teams to address customer needs and provide comprehensive solutions.
'¹Assist in developing strategies to enhance the overall customer experience and satisfaction.
'¹ Keep detailed records of customer interactions and transactions for future reference.
Requirements:
✅ At least 3 years and above of work experience
✅ Bachelor's degree in business administration, marketing, or a related field preferred.
✅Excellent communication skills, both verbal and written.
✅Strong interpersonal skills with a customer-centric approach.
✅Ability to multitask and prioritize tasks in a fast-paced environment.
✅Problem-solving skills with a proactive attitude towards challenges.
✅Proficiency in using customer relationship management (CRM) software is a plus.
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Adecco is in an exclusive partnership with a prominent global leader in the freight forwarding industry to hire talented individuals. We are currently looking for a
Adecco is in an exclusive partnership with a prominent global leader in the freight forwarding industry to hire talented individuals. We are currently looking for a
Join our team as a Customer Service Manager and be at the forefront of delivering exceptional service and support to our valued customers. This role offers the chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.
Join our team as a Customer Service Manager and be at the forefront of delivering exceptional service and support to our valued customers. This role offers the chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.
Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.
Responsibilities:
Act as the company’s primary liaison for customer communications
...
Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.
Responsibilities:
Act as the company’s primary liaison for customer communications
...
Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.
- Foresee Customer Service/Operations Department on daily basis.
- Manage the subordinates and report to superior.
- Able to negotiable freight rate with liners/principals
- Understand the whole logistics/supply chain for export and import.
- Highly initiative to improve operation tasks.
Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.